The short answer
The registry records Full-service hotel room stay or incidental hold as a possible interpretation of SHERATON *HOTEL STAY. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of SHERATON *HOTEL STAY mean?
- SHERATON * HOTEL STAY
- Before the asterisk, "SHERATON" usually names the platform or parent company. After it, "HOTEL STAY" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Decoding SHERATON *HOTEL STAY
Unreviewed registry note: A billing statement entry reading SHERATON *HOTEL STAY represents a commercial hospitality charge for room accommodations, convention facilities, or incidental fees from Sheraton Hotels & Resorts, a premier hotel brand operated by Marriott International, Inc. This billing descriptor appears whenever guests complete hotel stays at full-service properties worldwide or settle conference booking invoices.
Unreviewed registry note: This charge commonly appears on credit card statements during or immediately following hotel check-in because properties place a temporary authorization hold to cover potential incidental expenses such as parking fees, room service, dining tabs, or telephone charges. When guests check out, final statement totals settle to reflect exact room rates, resort fees, and applicable state occupancy taxes.
- Review Bonvoy Folio Unreviewed registry note: Open the Marriott Bonvoy mobile app to download your Sheraton stay invoice.
- Verify Conference Bookings Unreviewed registry note: Business conference room blocks often settle under Sheraton corporate headers.
- Check Incidental Release Unreviewed registry note: Pending authorization holds disappear within 3 to 7 business days following checkout.
Frequently asked questions
What can the SHERATON *HOTEL STAY lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about SHERATON *HOTEL STAY?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Marriott International, Inc. (Sheraton). Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Sheraton Hotels Terms and Conditions https://www.marriott.com/about/terms-of-use.mi
- Consumer Financial Protection Bureau Commercial Protections https://www.consumerfinance.gov
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