The short answer
A SETAPP* MONTHLY charge is a curated Mac and iOS application suite subscription from MacPaw Inc. (Setapp) offering unlimited access to over 240 apps.
Why it shows up like this
Setapp offers an all-in-one app subscription for Mac tools (CleanMyMac, Bartender, Ulysses, MindNode). Statements read SETAPP* MONTHLY, MACPAW INC, or SETAPP.COM.
The standard Mac plan costs $9.99/month (or $8.99/mo billed annually at $107.88/year), with multi-device and team tiers scaling accordingly.
Don’t recognize it? You might still
- A 7-day free trial of Setapp expired and converted to a monthly paid plan.
- An annual Setapp subscription renewed on your credit card.
- A Mac user in your household subscribed to use specialized Mac utilities.
What to do, in order
- Log in to Setapp Account Open my.setapp.com and log in with your email.
- View Subscription Settings review to Account > Subscription to view your active plan, connected Macs, and receipts.
- Cancel Subscription Click Cancel Subscription to stop future automatic recurring payments.
Quick questions
What happens to apps installed via Setapp when I cancel?
When your Setapp subscription ends, the installed applications will lock and prompt for an active subscription or standalone license.
Does Setapp offer a refund if I forgot to cancel?
MacPaw evaluates refund requests for recent annual Setapp renewals within 30 days of the transaction upon contacting support.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with MacPaw Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Setapp Billing and Account Management https://support.setapp.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges