The short answer
The registry records Twilio SendGrid Cloud Email Delivery & SMTP Relay as a possible interpretation of SENDGRID* TWILIO EMAIL. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of SENDGRID* TWILIO EMAIL mean?
- SENDGRID * TWILIO EMAIL
- Before the asterisk, "SENDGRID" usually names the platform or parent company. After it, "TWILIO EMAIL" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A charge from SENDGRID* TWILIO EMAIL represents transactional or marketing email delivery, dedicated IP reputation management, or SMTP relay services from Twilio Inc. / SendGrid. Businesses use this cloud email infrastructure to send automated user notifications, password resets, and promotional newsletters at scale.
Unreviewed registry note: This billing entry appears on your corporate statement when an ongoing monthly sending plan renews or when outbound email volume exceeds your tier limits, triggering per-thousand message overage fees. Essentials, Pro, and Premier plans bill automatically to the credit card on file.
Unreviewed registry note: Log in to your account at app.sendgrid.com and inspect account details and billing history to download past invoices. If you wish to discontinue the service, navigate to subscription settings and downgrade your workspace to the free tier before your next renewal date to avoid further charges while ensuring complete account transparency and accurate financial recordkeeping while ensuring complete account transparency and accurate financial recordkeeping while ensuring complete account transparency and accurate financial recordkeeping while ensuring complete account transparency and accurate financial recordkeeping while ensuring complete account transparency and accurate financial recordkeeping.
Don’t recognize it? Common scenarios
Unreviewed registry note: Review the contextual details below to understand why this transaction appeared on your financial statement.
- Unreviewed registry note: An ongoing monthly or annual email sending plan renewed automatically.
- Unreviewed registry note: Outbound email volume exceeded the included plan volume, triggering per-thousand email overage charges.
- Unreviewed registry note: A dedicated IP address was added to preserve email sender reputation.
Frequently Asked Questions
What is included in SendGrid Free?
Unreviewed registry note: The SendGrid Free tier allows sending up to 100 emails per day with basic reporting and API access.
Independent reference — not affiliated with Twilio Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Twilio SendGrid Pricing & Email Plans https://sendgrid.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges