The short answer
A transaction reading SECU VOICE TELE XFR represents an automated electronic funds transfer between your member shares executed through Ask-SECU, the credit union 24-hour voice response telephone banking system.
How Ask-SECU Voice Transfers Operate
The billing descriptor SECU VOICE TELE XFR on your credit union statement indicates an automated banking transaction processed by the State Employees' Credit Union for member account services. Specifically, this line item covers a SECU Telephone Banking Share Transfer, enabling members to move funds between checking, savings, and loan accounts over the phone.
This entry appears on your account statement because you called the automated telephone banking system and completed a funds transfer between your linked credit union shares. Voice banking sessions require security PIN verification and member credentials before executing any internal money movement across accounts.
To verify this transfer, log into your mobile banking app or online portal to check your recent share transaction history and account balances. If you did not initiate this telephone transfer or suspect unauthorized access to your membership accounts, contact your credit union branch immediately to secure your funds. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing.
- Automated phone transfer from a share savings to primary checking account
- Voice-authorized loan payment draft to a personal vehicle or mortgage share
- Funds movement executed via telephone response during customer service calls
Verifying Automated Phone Transactions
Review both originating and receiving share ledgers to confirm accurate balance movement.
- Sign in to SECU Member Access online or via the mobile app.
- Inspect the debit entry on the originating share and note the voice reference memo.
- Confirm the equal credit entry on your destination savings or checking share.
- Update your telephone banking PIN immediately if you did not initiate the voice transfer.
Frequently Asked Questions
What should I do if a voice transfer appears that I did not authorize?
Call SECU Member Support immediately at 1-888-732-8562 to lock your telephone banking PIN and secure your credit union member shares.
Is there a fee for transferring funds through Ask-SECU telephone banking?
Transfers conducted between member shares through the automated Ask-SECU telephone system are completely free of charge.
Part of a family
SECU VOICE TELE XFR is one of the State Employees' Credit Union statement codes lines — see the whole family decoded.
Independent reference — not affiliated with State Employees' Credit Union. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- SECU Member Access and Voice Services Overview https://www.ncsecu.org
- NCUA Electronic Transfer Consumer Guidance https://ncua.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges