The short answer
The registry records SECU Telephone Banking Share Transfer as a possible interpretation of SECU VOICE TELE XFR. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
How Ask-SECU Voice Transfers Operate
Unreviewed registry note: The billing descriptor SECU VOICE TELE XFR on your credit union statement indicates an automated banking transaction processed by the State Employees' Credit Union for member account services. Specifically, this line item covers a SECU Telephone Banking Share Transfer, enabling members to move funds between checking, savings, and loan accounts over the phone.
Unreviewed registry note: This entry appears on your account statement because you called the automated telephone banking system and completed a funds transfer between your linked credit union shares. Voice banking sessions require security PIN verification and member credentials before executing any internal money movement across accounts.
Unreviewed registry note: To verify this transfer, log into your mobile banking app or online portal to check your recent share transaction history and account balances. If you did not initiate this telephone transfer or suspect unauthorized access to your membership accounts, contact your credit union branch immediately to secure your funds. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing.
- Unreviewed registry note: Automated phone transfer from a share savings to primary checking account
- Unreviewed registry note: Voice-authorized loan payment draft to a personal vehicle or mortgage share
- Unreviewed registry note: Funds movement executed via telephone response during customer service calls
Verifying Automated Phone Transactions
Unreviewed registry note: Review both originating and receiving share ledgers to confirm accurate balance movement.
- Unreviewed registry note: Sign in to SECU Member Access online or via the mobile app.
- Unreviewed registry note: Inspect the debit entry on the originating share and note the voice reference memo.
- Unreviewed registry note: Confirm the equal credit entry on your destination savings or checking share.
- Unreviewed registry note: Update your telephone banking PIN immediately if you did not initiate the voice transfer.
Frequently Asked Questions
What should I do if a voice transfer appears that I did not authorize?
Unreviewed registry note: Call SECU Member Support immediately at 1-888-732-8562 to lock your telephone banking PIN and secure your credit union member shares.
Is there a fee for transferring funds through Ask-SECU telephone banking?
Unreviewed registry note: Transfers conducted between member shares through the automated Ask-SECU telephone system are completely free of charge.
Part of a family
SECU VOICE TELE XFR is one of the State Employees' Credit Union statement codes registry groups. A shared group does not establish who billed your transaction.
Independent reference — not affiliated with State Employees' Credit Union. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- SECU Member Access and Voice Services Overview https://www.ncsecu.org
- NCUA Electronic Transfer Consumer Guidance https://ncua.gov
Evidence review pending · pending · About UnknownCharges