The short answer
The registry records Redis Cloud In-Memory Database as a possible interpretation of REDIS* CLOUD. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of REDIS* CLOUD mean?
- REDIS * CLOUD
- Before the asterisk, "REDIS" usually names the platform or parent company. After it, "CLOUD" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: An entry reading `REDIS* CLOUD` on your billing statement represents a monthly managed in-memory database subscription from Redis Labs, Inc. This transaction covers hosted Redis Enterprise caching services, vector search tools, and high-performance key-value databases used by software engineers and tech companies. Statement descriptors typically appear as REDIS* CLOUD, REDIS LABS INC, or REDIS.COM when automated subscription invoices settle.
Unreviewed registry note: Billing for these services depends directly on configured memory size, replication high-availability settings, and network throughput across various cloud regions. Developers frequently test free database tiers that later convert into paid fixed or flexible subscription plans when memory limits are exceeded or production applications launch. Active database growth can also trigger automatic tier upgrades resulting in higher monthly charges.
Don’t recognize it? Common scenarios
Unreviewed registry note: Reviewing your account activity and past transaction receipts helps clarify the nature of these charges.
- Unreviewed registry note: An application caching layer or real-time leaderboard was deployed on Redis Cloud.
- Unreviewed registry note: A free 30MB trial was upgraded to a paid fixed or flexible subscription plan.
- Unreviewed registry note: Active database memory growth triggered higher tiered monthly allocations.
Frequently Asked Questions
What is the difference between Redis Cloud fixed and flexible plans?
Unreviewed registry note: Fixed plans offer predictable monthly costs for set memory sizes, while Flexible plans scale dynamically with throughput and data size.
How do I avoid recurring charges on an empty Redis database?
Unreviewed registry note: You must delete the database subscription entirely in the console; empty provisioned databases still reserve RAM.
Independent reference — not affiliated with Redis Labs, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Redis Cloud Billing Documentation https://docs.redis.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges