The short answer
RAYGUN *CRASH REPORTING is a verified software subscription charge from Mindscape Limited (Raygun) for real-time application crash reporting, real user monitoring (RUM), and APM tools.
Understanding Raygun Billing Charges
Seeing the entry RAYGUN *CRASH REPORTING on your bank or credit card statement indicates a recurring subscription charge from Mindscape Limited for application error monitoring and diagnostic tools. Raygun provides full-stack crash reporting, real user performance monitoring, and debugging infrastructure for web and mobile software applications worldwide.
This billing occurs monthly or annually based on the total volume of error events, diagnostic logs, and active user sessions ingested by your software projects. Companies and engineering teams frequently subscribe to these monitoring services and incur automated charges or usage overage fees when application traffic spikes unexpectedly during production releases.
To verify this transaction, consult your engineering team or log into your administrative dashboard on the official Raygun platform to inspect billing plans and itemized invoices. If you no longer require error tracking, you can cancel your subscription directly through the account settings. Should you find the charge completely unrecognized, contact your financial institution immediately. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Monthly or annual subscription for Raygun Crash Reporting or Real User Monitoring
- Overage fees assessed for processing user sessions or error spikes exceeding tier caps
- Application Performance Monitoring (APM) server agent add-on licensing
- Team seat additions for collaborative diagnostics
- Consult your development team to identify if Raygun SDKs are embedded in your products.
- Log into app.raygun.com and open Plan Configuration under Account Settings.
- Review ingested event volumes and retrieve itemized payment receipts.
Can I set hard limits on Raygun to prevent unexpected overages?
Raygun provides inbound event caps in plan settings to automatically stop processing once monthly quotas are reached.
How do I reach Raygun support?
Submit a support inquiry through raygun.com/contact or visit raygun.com/documentation.
Independent reference — not affiliated with Mindscape Limited. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Raygun Terms of Service https://raygun.com/terms
- Raygun Documentation https://raygun.com/documentation/
Reviewed Sep 11, 2026 · high · About UnknownCharges