The short answer
A transaction for POLICYGENIUS* LIFE represents an insurance premium or broker application fee for life, disability, home, or auto insurance placed via Policygenius Inc.
Why it shows up like this
Policygenius is an online insurance brokerage that compares and issues term life, disability, home, and auto policies from top-rated carriers.
Descriptors include POLICYGENIUS* LIFE, POLICYGENIUS INC, or PG* [INSURANCE CARRIER], representing policy premium payments or broker services ($25 to $150+/mo).
Common reasons for this charge
- A monthly or annual term life insurance premium for a policy purchased through Policygenius.
- A disability insurance policy premium auto-debited on your payment card or bank account.
- A bundled home and auto insurance policy payment.
How to locate the invoice and cancel
- Sign in to Policygenius Go to policygenius.com and log in to your account dashboard.
- Review Active Policies review to My Policies to identify the underwriting carrier (e.g. Lincoln Financial, Pacific Life, Protective).
- Contact Carrier or Broker Contact Policygenius customer care at 1-855-695-2255 or contact the issuing insurance carrier directly to cancel.
Frequently Asked Questions
Is Policygenius an insurance carrier or broker?
Policygenius is an independent licensed insurance marketplace and brokerage. Policies are underwritten and backed by major national life and property insurance carriers.
Is there a penalty for canceling a term life policy?
Term life insurance policies have no cancellation penalties; stopping payments terminates the coverage without negative credit impact.
Dispute Rights & Fraud Prevention
If you did not apply for a policy through Policygenius, contact their compliance team and your bank immediately.
Dispute unauthorized transactions under the Fair Credit Billing Act within 60 days of the statement date.
How do I contact Policygenius customer care?
Call 1-855-695-2255 or email [email protected].
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Policygenius Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Policygenius Terms of Use & Broker Licenses https://www.policygenius.com
- NAIC: Consumer Guide to Life Insurance https://content.naic.org
Reviewed Aug 15, 2026 · high · About UnknownCharges