The short answer
A POE* FAST AI CHAT charge is an AI bot aggregator and compute points subscription from Quora, Inc. (Poe) giving access to multiple AI models.
Why it shows up like this
Poe is an AI chat platform created by Quora that lets users interact with multiple models (Claude 3.5, GPT-4o, Gemini 1.5, FLUX) in a single app. Statements read POE* FAST AI CHAT, QUORA INC, or POE.COM.
The Poe subscription costs $19.99 per month (or $199.99/year) and provides 1,000,000 monthly compute points.
Don’t recognize it? You might still
- An annual or monthly Poe subscription renewed automatically.
- A subscription was started via the iOS App Store or Google Play and billed under Quora.
- A household member subscribed to test different AI chat bots.
What to do, in order
- Log in to Poe Open poe.com or open the Poe app on your mobile device.
- Check Settings Click Settings > Subscription to view your compute points balance and renewal date.
- Cancel Subscription Click Cancel Subscription in the billing settings (or in Apple/Google Subscriptions) to disable auto-renewal.
Quick questions
Who is Quora on my credit card statement?
Quora, Inc. is the parent technology company that built and operates the Poe AI chat platform.
Can I still use Poe for free after canceling?
Yes. Free users receive daily compute points allowing standard conversations with base AI models.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Quora, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Poe Subscription and Billing FAQ https://poe.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges