The short answer
OLAPLEX *HAIR CARE represents an authentic transaction from Olaplex Holdings, Inc. (NASDAQ: OLPX), a prestige haircare company patented for bond-building technology that repairs damaged, color-treated hair.
Recognizing Olaplex Haircare Transactions
A transaction listed on your bank statement as OLAPLEX *HAIR CARE represents a retail purchase or recurring shipment billed by Olaplex Holdings, Inc. This charge covers Olaplex Patented Bond-Building Hair Repair Treatments, which include professional salon-grade formulas such as bond maintenance shampoos, conditioning treatments, and restorative hair oils designed to repair damaged or color-treated hair.
Customers typically encounter this billing descriptor when placing direct online retail orders on the official merchant web store or enrolling in automated auto-replenishment subscriptions for daily beauty essentials. Statement lines may also display corporate phone numbers or location details like OLAPLEX SANTA BARBARA CA. Orders process securely through major credit cards when purchasing individual treatment bottles or complete hair repair kits.
If you do not recognize this transaction on your bank statement, check whether another person in your household ordered beauty products or hair repair treatments using your payment card. You can log into your online customer account to review recent order histories, track active shipments, manage auto-replenishment schedules, or contact customer support for return and refund assistance. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Direct online web purchase of No. 3 Hair Perfector, No. 4 Shampoo, or No. 5 Conditioner
- Automated auto-replenishment subscription delivering shampoo or bond oil every 1, 2, or 3 months
- Prestige hair treatment sets or holiday salon bundles
- Authorized haircare purchase made by a family member
- Check whether anyone in your household ordered bond repair shampoo or hair treatments from olaplex.com.
- Log into your Olaplex account to inspect recent orders, tracking numbers, and subscription settings.
- Check your email inbox for order confirmations sent from [email protected].
How do I cancel an Olaplex auto-replenish subscription?
Log into your account at olaplex.com, navigate to Auto-Replenish under My Account, and select Cancel Subscription before your renewal date.
What is Olaplex's return policy?
Olaplex offers a 30-day return policy for products purchased directly from olaplex.com. Returns can be initiated through their online return portal.
Independent reference — not affiliated with Olaplex Holdings, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Olaplex Official Website https://olaplex.com/
- Olaplex Customer Care and Return Portal https://olaplex.com/pages/contact-us
Reviewed Sep 11, 2026 · high · About UnknownCharges