The short answer
The registry records New Relic Observability & Data Ingestion Platform as a possible interpretation of NEW RELIC* PLATFORM. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of NEW RELIC* PLATFORM mean?
- NEW RELIC * PLATFORM
- Before the asterisk, "NEW RELIC" usually names the platform or parent company. After it, "PLATFORM" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A charge on your bank statement listed as NEW RELIC* PLATFORM corresponds to application performance monitoring, telemetry data ingestion, or full-platform engineer seat licenses billed by New Relic, Inc.
Unreviewed registry note: These charges appear because software engineering teams utilize New Relic's observability platform to track application uptime, server performance metrics, and distributed trace logs across distributed cloud environments. Invoices bill on a consumption model based on gigabytes of ingested telemetry data exceeding the free monthly allowance, alongside active user seat fees for provisioning engineering access.
Don’t recognize it? Common scenarios
Unreviewed registry note: Unrecognized monitoring charges typically stem from automated telemetry spikes or expanded server clusters. Monitoring ingestion limits helps control monthly expenses.
- Unreviewed registry note: Data ingestion into the New Relic Telemetry Data Platform exceeded the monthly 100 GB free allowance.
- Unreviewed registry note: An engineering colleague was upgraded to a Full-Platform User seat ($49 to $99+/month).
- Unreviewed registry note: Automated APM agents collected trace data from newly scaled production servers.
Frequently Asked Questions
Unreviewed registry note: Understanding consumption pricing models prevents unexpected overages. Setting budget alerts notifies teams before limits are reached.
How does New Relic calculate overages?
Unreviewed registry note: New Relic bills for data ingestion exceeding the free 100 GB monthly quota at $0.30 per additional gigabyte, alongside active Full-Platform user seat fees.
Dispute Rights & Fraud Prevention
Unreviewed registry note: Filing credit card disputes for valid software telemetry consumption without adjusting account configurations will not stop recurring charges. Direct management resolves billing issues.
Independent reference — not affiliated with New Relic, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- New Relic Pricing & Data Ingestion Guide https://newrelic.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges