The short answer
The registry records MURAL Visual Collaboration Workspace as a possible interpretation of MURAL *DIGITAL WORKSPACE. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of MURAL *DIGITAL WORKSPACE mean?
- MURAL * DIGITAL WORKSPACE
- Before the asterisk, "MURAL" usually names the platform or parent company. After it, "DIGITAL WORKSPACE" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why MURAL Appeared on Your Statement
Unreviewed registry note: A bank statement entry reading MURAL *DIGITAL WORKSPACE represents a software subscription payment made to Tactivos, Inc. for the MURAL Visual Collaboration Workspace. Remote design teams, product managers, and agile strategists rely on these digital whiteboards and visual brainstorming tools to conduct live workshops, strategic planning sessions, and interactive design sprints across distributed organizations.
- Unreviewed registry note: Monthly or annual member seat renewal for MURAL Team+ or Business plan
- Unreviewed registry note: Automated conversion from free trial to paid collaborative workspace
- Unreviewed registry note: Workspace administrators adding additional paid collaborators
- Unreviewed registry note: Enterprise plan annual licensing installment
- Unreviewed registry note: Check with your design, product, or scrum teams to determine if they use MURAL whiteboards.
- Unreviewed registry note: Sign in to app.mural.co and select Workspace Settings > Billing.
- Unreviewed registry note: Review member counts, active tiers, and download historical payment receipts.
How can I contact MURAL customer billing?
Unreviewed registry note: Submit a billing support ticket through support.mural.co or email [email protected].
Independent reference — not affiliated with Tactivos, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- MURAL Terms of Service https://www.mural.co/terms
- MURAL Billing Management Help https://support.mural.co/en/articles/2113702-manage-your-billing-and-subscription
Evidence review pending · pending · About UnknownCharges