The short answer
A MULLVAD* VPN charge is an account-number-based, no-logging virtual private network privacy service payment from Mullvad VPN AB in Sweden.
Why it shows up like this
Mullvad VPN provides anonymous internet encryption without requesting user email addresses or names. Statements read MULLVAD* VPN, MULLVAD VPN AB, or MULLVAD.NET.
Pricing is a flat €5 per month (~$5.50 USD). Mullvad does not offer auto-renewing subscriptions by default; charges represent manual 30-day time purchases unless a recurring payment was explicitly configured.
Don’t recognize it? You might still
- A privacy-conscious user in your household bought 30 days of VPN time using your credit card.
- A recurring credit card agreement was enabled on a Mullvad account.
- Currency conversion from Euros (€5) posted as approximately $5.50 on your bank statement.
What to do, in order
- Sign in to Mullvad Account Open mullvad.net and sign in with your 16-digit account number.
- Check Account Time View remaining time and active recurring payment agreements.
- Cancel Recurring Agreement If recurring billing was configured, click Cancel Subscription to stop automatic renewals.
Quick questions
Why does Mullvad not require an email address?
Mullvad creates randomized 16-digit account numbers to maintain zero-logging privacy so no personally identifiable information is linked to VPN activity.
Can I get a refund on Mullvad VPN?
Mullvad offers a 30-day money-back guarantee for credit card and PayPal purchases by contacting [email protected] with your account number.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Mullvad VPN AB. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Mullvad VPN Pricing & Terms https://mullvad.net
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges