What this variant means
MBI — the processor token for ProBiller's memberships. The product follows the asterisk.
MBI*PROBILLER is the billing arm historically associated with Aylo (formerly MindGeek), the company behind several major adult sites. Recurring Probiller charges are premium memberships — often converted from cheap trials.
Why it shows up like this
Seeing a statement descriptor such as MBI*PROBILLER.COM means you were billed by ProBiller, a major third-party payment processor frequently used by entertainment and subscription networks operated by Aylo (formerly MindGeek). Because the descriptor uses the encrypted MBI prefix rather than the brand name of the specific website, many cardholders fail to recognize the transaction immediately upon reviewing their bank or credit card statements.
This billing pattern typically stems from online subscriptions or promotional trials that automatically converted into higher standard monthly rates after a brief introductory period. Another common source of confusion involves accidental opt-ins for cross-sold add-on memberships during initial checkout. If you or someone with access to your payment card signed up for an online service tied to this processor, the recurring billing cycle will persist until canceled.
To identify the exact origin of the charge and stop future billings, visit the official ProBiller customer support portal and look up your account using your credit card details. You can cancel active subscriptions directly through their support platform. If you encounter difficulties canceling or suspect fraudulent card use, contact your financial institution right away to report the unauthorized activity and request a formal charge dispute.
Don’t recognize it? You might still
Unrecognized adult network charges frequently trace back to overlooked promotional signups or shared card usage among household members.
- A cheap trial converted to the standard monthly rate.
- The specific site never appears in the descriptor.
- Pre-checked cross-sale offers added a second membership.
What to do, in order
Taking prompt action to log into the billing portal and cancel recurring memberships prevents unwanted monthly expenses from accumulating.
- Look up the membership at probiller.com Their support portal finds accounts by card details and shows which site and tier is billing.
- Cancel and demand confirmation Cancel through the portal or their 24/7 support line; keep the confirmation number.
- Dispute post-cancellation billing With a cancellation confirmation in hand, continued charges are straightforward disputes.
Quick questions
Clarifying how trial conversions operate on high-volume billing platforms helps cardholders anticipate upcoming subscription costs accurately.
I paid for one month. Why is it recurring?
Memberships auto-renew by default, and discounted trials renew at the full rate. The portal shows the renewal terms attached to your signup.
Dispute Rights & Fraud Prevention
When merchants continue billing after cancellation, cardholders can exercise formal dispute rights with their issuing bank to recover funds.
Frequently asked questions
Is MBI* the same as MBI*PROBILLER.COM?
Yes — MBI — the processor token for ProBiller's memberships. The product follows the asterisk. It posts for the same merchant, so the steps above apply to it too.
The original descriptor
This line is a variant of MBI*PROBILLER.COM — read the full entry for confirmation steps, support contacts, and everything else that applies here.
Independent reference — not affiliated with MindGeek/Aylo billing (Probiller). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- MBI Merchant Solutions — support https://www.mbimerchantsolutions.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 3, 2026 · high · About UnknownCharges