The short answer
MAKE.COM *AUTOMATION is a verified software charge from Celonis, Inc. (Make, formerly Integromat) for its visual workflow automation and application integration platform.
Why Make.com Charged Your Account
When you notice a statement entry labeled MAKE.COM *AUTOMATION, it represents a recurring subscription or operation pack purchase for Make, which is a cloud-based visual integration platform formerly known as Integromat. Freelancers, developers, and growing businesses use this tool to connect different software applications and automate repetitive workflows without writing complex custom code.
Charges typically appear on your credit card or bank account when a monthly or annual subscription renews automatically. Because Make bills customers based on the volume of operational executions used by active automated scenarios, accounts with heavy data processing may also incur automatic tier adjustments or credit top-ups if monthly quotas run out unexpectedly.
To verify or cancel this charge, log into your Make account dashboard and check the billing tab under your organization settings to review active subscriptions and past invoices. If you discover that an unmonitored integration loop generated unwanted charges, or if you suspect unauthorized account access, reach out to Make support directly to request billing assistance or freeze your subscription. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Monthly or annual subscription renewal for Make Core, Pro, or Teams plans
- Automated top-up purchase of additional operations due to high scenario execution volume
- Addition of new team seats or shared organization workspaces
- Subscription conversion from free trial upon reaching operation limits
- Check whether your development, operations, or marketing teams use Make for system integrations.
- Log into make.com and navigate to Organization > Subscription.
- Review historical operation usage, active scenarios, and download tax invoices.
Can I get a refund if a runaway automation scenario consumed all my operations?
Make evaluates runaway scenario credit requests on a case-by-case basis through customer support, but completed monthly subscription terms are non-refundable.
How do I reach Make customer support?
Submit a ticket through make.com/en/help or visit the Make Help Center.
Independent reference — not affiliated with Celonis, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Make Terms of Service https://www.make.com/en/terms-and-conditions
- Make Billing and Pricing Documentation https://www.make.com/en/help/general/billing
Reviewed Sep 11, 2026 · high · About UnknownCharges