The short answer
The registry records LoungeKey Airport Lounge Entry Fee as a possible interpretation of LOUNGEKEY* AIRPORT CLUB. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of LOUNGEKEY* AIRPORT CLUB mean?
- LOUNGEKEY * AIRPORT CLUB
- Before the asterisk, "LOUNGEKEY" usually names the platform or parent company. After it, "AIRPORT CLUB" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: The bank statement descriptor LOUNGEKEY* AIRPORT CLUB indicates a transaction processed by Collinson Group Ltd for airport lounge visits accessed through the LoungeKey network. Premium credit card programs often partner with LoungeKey to let cardholders enter airport lounges worldwide directly by presenting an eligible debit or credit card at reception.
Unreviewed registry note: You will typically see this charge appear on your statement when you exceed the complimentary annual lounge visits allotted by your bank, or when you bring accompanying travel guests into the lounge. Because lounge visit billing records must clear through international payment gateways, these charges frequently post several days or even weeks after your actual flight date.
Common reasons for this charge
Unreviewed registry note: Reviewing common scenarios helps clarify whether companion fees or exhausted complimentary passes triggered the lounge entry charge.
- Unreviewed registry note: You used your credit card to enter an airport lounge where your card program requires a per-visit entry fee.
- Unreviewed registry note: You brought accompanying travel guests into a lounge exceeding your card's complimentary pass allowance.
- Unreviewed registry note: An authorized secondary cardholder accessed a partner airport lounge.
Frequently Asked Questions
Why was my card billed if my bank provides free LoungeKey access?
Unreviewed registry note: Banks frequently offer a limited number of free visits per year or free access for the primary cardholder only; subsequent visits or guest entries incur standard per-visit fees.
How long does a LoungeKey transaction take to post?
Unreviewed registry note: Lounge visits generally post to your credit card statement within 10 to 30 days after the airport visit date.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you did not visit an airport lounge on the charge date, verify whether an authorized user on your account used their card for lounge entry.
Unreviewed registry note: If an incorrect number of guests was recorded at check-in, contact LoungeKey customer service to request an adjustment.
How do I dispute an incorrect LoungeKey charge?
Unreviewed registry note: Contact LoungeKey customer services with your payment card digits and flight boarding pass within 30 days of the charge date.
What should I do if someone else used my card for lounge access?
Unreviewed registry note: Notify your card issuer immediately to report unauthorized card usage and request a replacement card.
Independent reference — not affiliated with Collinson Group Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- LoungeKey Terms and Conditions https://www.loungekey.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
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