The short answer
The registry records LogMeIn as a possible interpretation of LOGMEIN. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
What is the LogMeIn charge?
Unreviewed registry note: The bank statement descriptor LOGMEIN indicates a recurring subscription charge from LogMeIn (now operating under GoTo technologies) for remote desktop access, IT support software, or virtual meeting tools. Information technology departments and remote workers rely on these platforms to connect securely to office computers and manage external client systems.
Unreviewed registry note: You will typically see this line item billed monthly or annually to your debit or credit card when an active software license renews automatically. Pricing tiers vary depending on the number of connected computers, administrative user seats, and whether you maintain a professional or enterprise grade subscription plan.
Auto-Renewals and Tech Support Scams
- Step 1 Unreviewed registry note: Log in to your account at LogMeIn.com or the GoTo billing portal to review active subscriptions and turn off auto-renewal.
- Step 2 Unreviewed registry note: If you gave remote access to a stranger who demanded money, contact your bank immediately to report fraud and scan your computer for malware.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you have verified that no one in your organization authorized this software renewal, notify your bank immediately to dispute the charge and safeguard your account against unauthorized billing.
Frequently asked questions
What can the LOGMEIN lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about LOGMEIN?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with LogMeIn. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
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