The short answer
The registry records LiveChat Customer Messaging Platform Subscription as a possible interpretation of LIVECHAT* TEXT CLOUD. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of LIVECHAT* TEXT CLOUD mean?
- LIVECHAT * TEXT CLOUD
- Before the asterisk, "LIVECHAT" usually names the platform or parent company. After it, "TEXT CLOUD" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: The billing descriptor LIVECHAT* TEXT CLOUD represents software subscription charges from Text S.A., the parent company behind LiveChat, ChatBot, and HelpDesk tools. Businesses utilize these communication platforms to embed real-time chat widgets on websites, manage customer service inquiries, and deploy automated support agents for online visitors.
Unreviewed registry note: You will see this line item appear on your corporate credit card statement when your monthly or annual per-agent billing cycle renews. Subscription costs scale based on the number of active agent seats assigned to your team and the chosen service tier, ranging from starter packages to enterprise solutions.
Don’t recognize it? Common scenarios
Unreviewed registry note: If this charge appears unexpectedly on your personal card, another team member or business partner may have registered for a trial or activated a software seat using your payment details.
- Unreviewed registry note: A business embedded the LiveChat widget onto its website for online visitor sales and support.
- Unreviewed registry note: An ongoing monthly or annual Team subscription auto-renewed.
- Unreviewed registry note: ChatBot.com or HelpDesk.com add-on licenses were billed.
Frequently Asked Questions
What is Text S.A.?
Unreviewed registry note: Text S.A. (formerly LiveChat Software S.A.) is the parent company that operates LiveChat, ChatBot, HelpDesk, and OpenWidget.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you suspect unauthorized card use or fraudulent billing activity, notify your financial institution immediately to freeze the card and request a replacement.
Independent reference — not affiliated with Text S.A.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- LiveChat Pricing and Plans https://www.livechat.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges