The short answer
This is a charge for a ride on a Lime electric scooter or bike.
What is the Lime Scooter charge?
The transaction descriptor LIME or LIM*RIDE COST appears on your credit card or bank statement when Neutron Holdings processes payments for electric scooter rentals, bicycle trips, or Lime Pass subscriptions. Whenever you unlock a vehicle via the mobile application, Lime often places a temporary pre-authorization hold on your funding source to verify account validity before charging the final ride total. Additionally, users who purchase ride bundles or subscribe to monthly discount plans see recurring debits on their billing statements.
If you notice an unexpected amount under this descriptor, it frequently corresponds to grouped trip charges where multiple short rides taken over several days are consolidated into a single settlement. Another common cause involves automatic wallet reloads, which occur when your account balance falls below a designated threshold and triggers an automatic top-up. Reviewing your trip history inside the Lime mobile application will display exact ride durations, unlock fees, and distance calculations for every transaction.
To dispute an incorrect ride fare, report a damaged vehicle, or cancel an active Lime Pass subscription, navigate to the help menu within the app or visit the official support portal. If you do not use Lime services and suspect that your credit card details were compromised or used without authorization, contact your bank immediately to block future debits and initiate a formal billing dispute.
Grouped Charges and Subscriptions
To simplify billing, Lime may group charges for multiple rides taken over a short period into a single transaction.
If you see a recurring charge, you may have signed up for a 'Lime Pass' or monthly subscription service to waive unlock fees.
- Step 1 Log in to your Lime app and tap the account icon to view your 'History', which lists all rides and costs.
- Step 2 If you believe a charge is incorrect, submit a request through the Lime app. If completely unauthorized, contact your bank.
How long does the pre-authorization hold last?
It may take your bank 7–12 business days to reflect the released hold and remove the pending charge from your statement.
Dispute Rights & Fraud Prevention
Reviewing your ride history and digital receipts inside the mobile application helps clarify whether charges stem from recent trips or automatic wallet reloads.
Frequently asked questions
Is the LIME charge legitimate?
If you authorized a payment to Lime, then yes. This is the statement descriptor used by Neutron Holdings, Inc.. Neutron Holdings, Inc.
Independent reference — not affiliated with Neutron Holdings, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Reviewed Aug 5, 2026 · low · About UnknownCharges