The short answer
The registry records Lime as a possible interpretation of LIME. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
What is the Lime Scooter charge?
Unreviewed registry note: The transaction descriptor LIME or LIM*RIDE COST appears on your credit card or bank statement when Neutron Holdings processes payments for electric scooter rentals, bicycle trips, or Lime Pass subscriptions. Whenever you unlock a vehicle via the mobile application, Lime often places a temporary pre-authorization hold on your funding source to verify account validity before charging the final ride total. Additionally, users who purchase ride bundles or subscribe to monthly discount plans see recurring debits on their billing statements.
Unreviewed registry note: If you notice an unexpected amount under this descriptor, it frequently corresponds to grouped trip charges where multiple short rides taken over several days are consolidated into a single settlement. Another common cause involves automatic wallet reloads, which occur when your account balance falls below a designated threshold and triggers an automatic top-up. Reviewing your trip history inside the Lime mobile application will display exact ride durations, unlock fees, and distance calculations for every transaction.
Grouped Charges and Subscriptions
Unreviewed registry note: To simplify billing, Lime may group charges for multiple rides taken over a short period into a single transaction.
Unreviewed registry note: If you see a recurring charge, you may have signed up for a 'Lime Pass' or monthly subscription service to waive unlock fees.
- Step 1 Unreviewed registry note: Log in to your Lime app and tap the account icon to view your 'History', which lists all rides and costs.
- Step 2 Unreviewed registry note: If you believe a charge is incorrect, submit a request through the Lime app. If completely unauthorized, contact your bank.
How long does the pre-authorization hold last?
Unreviewed registry note: It may take your bank 7–12 business days to reflect the released hold and remove the pending charge from your statement.
Dispute Rights & Fraud Prevention
Unreviewed registry note: Reviewing your ride history and digital receipts inside the mobile application helps clarify whether charges stem from recent trips or automatic wallet reloads.
Independent reference — not affiliated with Neutron Holdings, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Evidence review pending · pending · About UnknownCharges