The short answer
INVISION *SUBSCRIPTION is a software billing charge from InVisionApp Inc. for digital product design prototyping, Freehand whiteboarding, or legacy design workflow tools.
Recognizing InVision Billing Charges
The descriptor INVISION *SUBSCRIPTION on your credit card statement represents a software billing transaction from InVisionApp Inc. for digital product design prototyping, collaborative whiteboarding, and workspace tools. Product design teams and user experience professionals rely heavily on these specialized applications for screen mockups, wireframes, and team collaboration.
This charge typically appears when an ongoing monthly or annual subscription for workspace seats renews automatically at the end of the billing period. Even though InVision phased out certain core prototyping software and redirected users toward alternative platforms, legacy accounts or commercial enterprise agreements continue billing automatically unless terminated by an authorized system administrator.
To verify the transaction, log into your account portal at projects.invisionapp.com and inspect your billing history and active seat allocations. If you no longer require access or notice unexpected charges following service migrations, you can cancel your subscription through your account settings or reach out to support for professional assistance. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Monthly or annual renewal of legacy InVision prototyping seats
- Commercial enterprise agreement billing for design systems tools
- Automated credit card billing for team workspace subscriptions
- Delayed invoicing for legacy design collaboration services
- Check whether UI/UX design teams in your company previously registered for InVision accounts.
- Log into projects.invisionapp.com and check Account Settings > Billing.
- Confirm whether the workspace has been migrated to alternative platforms like Figma or Miro.
Can I receive a refund for legacy InVision subscriptions?
InVision subscriptions are prepaid and generally non-refundable, but inquiries regarding service phase-outs should be directed to support.
How do I reach InVision billing support?
Submit a support inquiry through support.invisionapp.com.
Independent reference — not affiliated with InVisionApp Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- InVision Terms of Service https://www.invisionapp.com/terms
- InVision Customer Support https://support.invisionapp.com
Reviewed Sep 11, 2026 · high · About UnknownCharges