The short answer
A charge from INFLUXDB* TIME SERIES corresponds to managed time-series database hosting, IoT sensor telemetry, or query execution on InfluxData Inc.
Why it shows up like this
InfluxDB Cloud is a serverless, columnar time-series database optimized for IoT sensor readings, DevOps telemetry, and real-time financial market data.
Descriptors appear as INFLUXDB* TIME SERIES, INFLUXDATA INC, or INFLUXDB CLOUD. Invoices bill monthly based on written gigabytes ($0.002/MB), storage volume, and query execution compute.
Don’t recognize it? Common scenarios
- An IoT device fleet or Telegraf telemetry daemon streamed sensor data into an InfluxDB bucket.
- Query compute or storage retention exceeded the monthly free-tier data limits.
- An ongoing usage-based cloud database subscription processed on the registered credit card.
How to locate the invoice and cancel
- Log in to InfluxDB Cloud Open cloud2.influxdata.com and sign in with your account credentials.
- Check Usage and Billing review to Account > Usage to review data writes, query compute, and past invoices.
- Delete Buckets or Close Account Delete active data buckets to stop writes, or review to Settings > Delete Organization.
Frequently Asked Questions
How does InfluxDB Cloud measure write billing?
InfluxDB Cloud bills based on the raw megabytes of time-series data written to your buckets, measured on an hourly basis.
Are InfluxDB Cloud usage fees refundable?
Usage fees are non-refundable once consumed. Deleting data buckets or stopping write streams prevents future charges.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with InfluxData Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- InfluxDB Cloud Pricing & Serverless Usage Guide https://www.influxdata.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges