The short answer
The registry records Cognosphere / HoYoverse Honkai: Star Rail Oneiric Shards & Supply Pass as a possible interpretation of COGNOSPHERE *STAR RAIL. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of COGNOSPHERE *STAR RAIL mean?
- COGNOSPHERE * STAR RAIL
- Before the asterisk, "COGNOSPHERE" usually names the platform or parent company. After it, "STAR RAIL" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why Cognosphere Charged Your Card for Star Rail
Unreviewed registry note: A billing entry marked COGNOSPHERE *STAR RAIL on your debit or credit card statement indicates an in-game microtransaction for Honkai: Star Rail, the science-fantasy role-playing game developed by HoYoverse and published internationally by COGNOSPHERE PTE. LTD. Players explore various worlds aboard the Astral Express, gathering characters and equipment through a randomized gacha summon mechanic. This charge confirms a purchase of Cognosphere / HoYoverse Honkai: Star Rail Oneiric Shards & Supply Pass items directly from the game client or the official web top-up center.
Unreviewed registry note: This charge appears whenever someone with access to your payment card buys digital items in the game. Common triggers include the $4.99 monthly Express Supply Pass (which distributes daily Stellar Jades over 30 days), direct bundles of Oneiric Shards ranging from $0.99 to $99.99, or the seasonal Nameless Glory battle pass. If the player plays on PC using the standalone HoYoverse launcher or purchases currency through the official HoYoverse website, COGNOSPHERE PTE. LTD. bills the payment card directly rather than processing through Apple or Google app stores.
- Unreviewed registry note: Monthly purchase of the Express Supply Pass daily Stellar Jade subscription ($4.99)
- Unreviewed registry note: Oneiric Shards digital currency purchase ($0.99 to $99.99 packs)
- Unreviewed registry note: Purchase of the seasonal Nameless Glory or Nameless Medal battle pass
- Unreviewed registry note: Authorized microtransaction made by a household gamer
- Unreviewed registry note: Check whether anyone in your household plays Honkai: Star Rail on mobile, PC, or PlayStation.
- Unreviewed registry note: Check the player's in-game purchase history via the phone menu in Honkai: Star Rail.
- Unreviewed registry note: Check your email for electronic invoices sent from [email protected] or mobile app stores.
How do I reach Honkai: Star Rail customer support?
Unreviewed registry note: Open the in-game phone menu, select Customer Service, and submit a ticket with your UID and receipt number.
Independent reference — not affiliated with COGNOSPHERE PTE. LTD.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Honkai: Star Rail Official Site https://hsr.hoyoverse.com/
- HoYoverse Terms of Service https://www.hoyoverse.com/en-us/terms
Evidence review pending · pending · About UnknownCharges