The short answer
The registry records Prepaid hotel lodging reservation as a possible interpretation of HOTELS.COM *RESERVATION. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of HOTELS.COM *RESERVATION mean?
- HOTELS.COM * RESERVATION
- Before the asterisk, "HOTELS.COM" usually names the platform or parent company. After it, "RESERVATION" usually names the product, store or order. How descriptors work →
- HOTELS.COM
- A web address in the line. Compare it with the company site on your receipt or account email before relying on it.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Decoding HOTELS.COM *RESERVATION
Unreviewed registry note: The descriptor HOTELS.COM *RESERVATION indicates a prepaid hotel lodging reservation arranged through Hotels.com, a digital booking service owned by Expedia Group, Inc. (Hotels.com). When you book accommodations through their website or mobile application and pay upfront, Hotels.com serves as the merchant of record rather than the destination property. Consequently, your credit card statement records the booking agency's corporate billing name instead of the local hotel.
Unreviewed registry note: To verify the transaction, sign in to your account at hotels.com/trips and compare the reservation receipt against the posted amount. Check whether another household member booked a room using your shared card. If no one authorized the reservation and no itinerary appears on your account, contact your card issuer immediately to report fraudulent card activity and request a charge reversal.
- Review Hotels.com Account Unreviewed registry note: Log into hotels.com/trips to inspect your booking details and download tax receipts.
- Check OneKeyCash Redemptions Unreviewed registry note: Partial redemptions of OneKeyCash reflect remaining card payments under this descriptor.
- Verify Resort Fees Unreviewed registry note: Mandatory on-site hotel resort and parking fees are paid directly to the hotel upon checkout.
Frequently asked questions
What can the HOTELS.COM *RESERVATION lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about HOTELS.COM *RESERVATION?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Expedia Group, Inc. (Hotels.com). Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Hotels.com Terms of Service https://www.hotels.com/lp/b/terms-of-service
- FTC Consumer Advice on Hotel Booking Portals https://www.ftc.gov
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