The short answer
This charge is a recurring subscription for Hootsuite software. It is typically authorized by the business owner or marketing team.
Why is Hootsuite charging my card?
You are seeing this charge because someone in your organization signed up for a Hootsuite account. This software helps manage digital operations and requires a monthly or annual commitment.
If you do not recognize this immediately, check with your marketing or IT departments. They often set up these accounts using a corporate credit card for billing.
- Review invoices Log into the account to view the billing history.
Can I get a refund?
Refund policies vary. You must contact support directly to request any credits.
Is this a fraud risk?
No, this is generally a legitimate business expense unless your card was stolen.
How to cancel your Hootsuite subscription
To stop future charges, you must log into the Hootsuite dashboard and locate the billing settings. Look for the cancellation button and follow the prompts to confirm your decision.
Keep in mind that deleting the app will not stop the billing cycle. You must complete the cancellation process through their official website to avoid next month's fee.
- Cancel online Go to the account settings and select cancel subscription.
When does the cancellation take effect?
Your access will usually remain active until the end of the current billing cycle.
Will I be charged again?
If you cancel before the renewal date, you will not see another charge.
Independent reference — not affiliated with Hootsuite. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hootsuite Official Help https://help.hootsuite.com/
- Hootsuite Pricing https://www.hootsuite.com/billing
Reviewed Aug 31, 2026 · high · About UnknownCharges