The short answer
A charge from HISCOX* SMALL BIZ represents a monthly or annual commercial insurance premium (Professional Liability / E&O, General Liability, Cyber) from Hiscox Insurance Company Inc.
Why it shows up like this
Hiscox is a specialist international commercial insurer providing liability, errors and omissions (E&O), and cybersecurity insurance for small business owners and consultants.
Descriptors include HISCOX* SMALL BIZ, HISCOX INSURANCE, or HISCOX.COM, billing monthly installments ($35 to $150+/mo) or annual premiums.
Common reasons for this charge
- A monthly auto-debit for an active Professional Liability (E&O) or General Liability policy.
- An annual small business policy renewal.
- A Business Owner's Policy (BOP) or Cyber Security insurance installment.
How to locate the invoice and cancel
- Sign in to Hiscox Portal Go to hiscox.com/manage-your-policy and log in with your policy number.
- Access Invoices Review billing statements and payment schedules under Payment Details.
- Cancel Policy Call Hiscox customer service at 1-888-202-3007 to process policy cancellation.
Frequently Asked Questions
Does Hiscox provide prorated refunds?
Yes. When canceling an active Hiscox policy, unused prepaid premium is returned on a prorated basis subject to standard state regulatory guidelines.
Can I adjust coverage limits mid-year?
Yes, you can upgrade or decrease your coverage limits or add certificates of insurance anytime by calling Hiscox customer service.
Dispute Rights & Fraud Prevention
If you did not purchase a Hiscox policy, contact their support and your commercial card issuer.
Dispute unauthorized transactions under the Fair Credit Billing Act within 60 days of the statement date.
How do I contact Hiscox customer service?
Call 1-888-202-3007 or visit hiscox.com/contact-us.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Hiscox Insurance Company Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hiscox Terms & Conditions https://www.hiscox.com
- NAIC: Commercial Liability Insurance Standards https://content.naic.org
Reviewed Aug 15, 2026 · high · About UnknownCharges