The short answer
The registry records Heroku as a possible interpretation of HEROKU. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
What is the Heroku charge?
Unreviewed registry note: A charge appearing on your financial statement as HEROKU represents a payment for cloud infrastructure services provided by Heroku, a widely used platform-as-a-service for software developers and web application hosting. Developers use this platform to build, run, and scale applications in the cloud without managing physical servers.
Unreviewed registry note: This charge appears on your statement because Heroku bills on a post-paid monthly cycle based on the specific dynos, database add-ons, and resource usage consumed by your deployed applications. Flat-fee monthly subscriptions and temporary pre-authorization holds for newly added payment methods also account for statement entries.
Subscriptions and Authorization Holds
Unreviewed registry note: Review these billing details regarding flat-fee plans and temporary pre-authorization holds.
- Step 1 Unreviewed registry note: Log in to your Heroku dashboard and check the 'Billing' tab to view your invoices and verify if the amount matches.
- Step 2 Unreviewed registry note: If you cannot find the charge, open a support ticket with Heroku, providing the invoice number from your bank statement and transaction details.
What if someone else is using my card on Heroku?
Unreviewed registry note: Heroku provides a form to request the removal of a credit card from an unauthorized account. Contact your bank if you suspect fraud.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If an unrecognized charge appears on your card, verify that no development team members used your payment method for cloud resources.
Unreviewed registry note: Submit formal billing disputes with your banking institution within standard regulatory windows if unauthorized activity is confirmed.
Independent reference — not affiliated with Heroku. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Evidence review pending · pending · About UnknownCharges