The short answer
GRINDING GEAR *POE represents an authentic in-game digital purchase from Grinding Gear Games Limited (Tencent) for Path of Exile, covering Supporter Packs, stash tabs, and character cosmetics.
Why Grinding Gear Games Charged Your Card
A billing entry marked GRINDING GEAR *POE indicates an in-game or web store transaction processed by Grinding Gear Games Limited, the Auckland-based game development studio owned by Tencent. This charge pays for Grinding Gear Games Path of Exile Supporter Packs & Stash Tabs, which are digital upgrades for the popular action role-playing game Path of Exile. Statement descriptors may also display as GGG *PATH OF EXILE or GRINDING GEAR GAMES AUCKLAND.
Grinding Gear Games Limited does not charge recurring subscriptions. Every transaction represents a single digital purchase, such as a seasonal Supporter Pack or account stash tabs for inventory sorting. Because the studio is located in New Zealand, your financial institution may add a small international transaction fee to the total. These charges often stem from an active gamer in your home who bought points using a stored debit or credit card.
To confirm what was purchased, log in to pathofexile.com/my-account and check the Transaction History tab. Grinding Gear Games handles refund requests for unspent digital points or unused packs if you email [email protected] within seven days of the transaction. If nobody in your household plays Path of Exile and your card was charged without permission, notify your bank immediately to file a fraud claim and replace your payment card.
- Purchase of seasonal Core or League Supporter Packs containing points, t-shirts, and armor effects
- Purchase of specialized in-game Stash Tabs (Currency Tab, Map Tab, or Quad Stash Tab)
- In-game cosmetic skill effects, portal animations, or character armor sets
- Authorized microtransaction made by an action RPG gamer in your home
- Check whether anyone in your household plays Path of Exile or Path of Exile 2 on PC or console.
- Log into pathofexile.com/my-account to view transaction history and point balances.
- Check your email inbox for order confirmations sent from [email protected].
Can Path of Exile Supporter Packs be refunded?
Grinding Gear Games handles refund requests for unspent supporter packs on a case-by-case basis through [email protected] within 48 hours to 7 days.
Can I upgrade between Supporter Pack tiers?
Yes, players can upgrade supporter packs within the same series by paying only the difference in price through the official website shop.
Independent reference — not affiliated with Grinding Gear Games Limited. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Path of Exile Official Portal https://www.pathofexile.com/
- Grinding Gear Games Customer Support & FAQ https://www.pathofexile.com/support
Reviewed Sep 11, 2026 · high · About UnknownCharges