The short answer
The registry records Fastmail Private Email Hosting as a possible interpretation of FASTMAIL* PTY. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of FASTMAIL* PTY mean?
- FASTMAIL * PTY
- Before the asterisk, "FASTMAIL" usually names the platform or parent company. After it, "PTY" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A billing entry marked FASTMAIL* PTY indicates a software subscription charge from Fastmail Pty Ltd, an independent, privacy-first communications company based in Melbourne, Australia, with extensive operations across the United States. Fastmail Private Email Hosting provides ad-free personal and business mailboxes, synchronized calendars, and contact management. Users seeking privacy often choose Fastmail as an alternative to big-tech platforms like Google Workspace or Microsoft 365 to handle personal mail or custom domain routing.
Unreviewed registry note: This charge appears because an account reached its monthly or annual renewal date, or because a thirty-day trial converted to a paid billing plan. Fastmail offers several tiers, including a Basic plan billed at $36 annually, a Standard plan for custom domain users billed at $5 monthly or $60 yearly, and a Professional tier. Because many subscribers select annual billing to lock in lower rates, the yearly renewal often catches account owners by surprise twelve months after their original purchase.
Don’t recognize it? You might still
Unreviewed registry note: Unexpected renewals typically occur when an annual subscription runs quietly in the background after domain setup. Checking linked family email addresses or company developer tools often identifies which mailbox triggered the renewal.
- Unreviewed registry note: An annual custom domain email hosting subscription renewed on your credit card.
- Unreviewed registry note: A 30-day free trial converted to a paid yearly plan.
- Unreviewed registry note: A business or family member hosts email mailboxes through Fastmail.
What to do, in order
- Sign in to Fastmail Unreviewed registry note: Open app.fastmail.com and log in with your email address and password.
- Check Billing & Plans Unreviewed registry note: Go to Settings > Billing & Plan to view active mailboxes, invoices, and renewal terms.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you confirm that nobody in your home or organization authorized an account with Fastmail Pty Ltd, file a fraud report with your bank. Card issuers provide chargeback mechanisms to remove unauthorized transactions and block future recurring attempts.
Frequently asked questions
What can the FASTMAIL* PTY lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about FASTMAIL* PTY?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Fastmail Pty Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Fastmail Billing Help & Plan Management https://www.fastmail.help
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
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