The short answer
A charge from FACTOR 75* MEAL DELIVERY or FACTOR MEALS represents a weekly recurring subscription for fresh, chef-prepared microwaveable meals (HelloFresh Group).
What is Factor 75 Billing?
Factor75 LLC (owned by HelloFresh) delivers ready-to-eat keto, calorie-smart, vegan, and protein-plus meals that require no cooking.
Subscriptions renew on a weekly billing cadence. Orders lock in and charge automatically each week unless skipped before the weekly cutoff deadline.
- Weekly recurring delivery of 6, 8, 10, 12, or 18 prepared meals
- Breakfast, smoothie, or meat bundle add-on charges
- Automatic billing after introductory promotional discount weeks
How to Skip or Cancel Factor 75
Manage weekly orders or deactivate your subscription online.
- Sign in to factor75.com/account or open the Factor app.
- review to "Plan Settings" in your profile menu.
- Scroll down to "Status" and click "Deactivate Plan".
- Complete cancellation before your weekly cutoff day/time.
Frequently Asked Questions
Can I skip a week of Factor meals without cancelling?
Yes, open the weekly menu schedule and click "Skip Week" on any future delivery date before the order cutoff deadline.
Can I get a refund if Factor delivered late or warm?
Factor customer care provides full refunds or account credits for delivery delays or transit temperature compromises.
Independent reference — not affiliated with Factor75 LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Factor 75 Terms of Service https://www.factor75.com
- Factor 75 Cancellation & Skip Policy https://support.factor75.com
Reviewed Aug 15, 2026 · high · About UnknownCharges