The short answer
EZCATER *CATERING is an authentic business charge from ezCater, Inc., a nationwide online marketplace used by corporate offices and teams to order business catering and group meals.
Recognizing ezCater Corporate Charges
Seeing EZCATER *CATERING on your credit card statement points to a business food order placed through ezCater, Inc., which runs the ezCater Corporate Food & Office Catering Marketplace. Unlike consumer meal delivery apps such as DoorDash or Grubhub that deliver individual dinners, ezCater specializes in large-format food orders for workplace meetings and client presentations. The billing descriptor includes ezCater because the platform acts as the merchant of record rather than the local restaurant preparing the food.
This charge appears whenever someone schedules breakfast platters or boxed lunches for a workplace team. Payment is usually authorized 24 to 48 hours before the delivery time so partner kitchens can purchase ingredients and prepare the meal. In many companies, an office manager or department lead enters a shared corporate card to cover the bill. Delivery fees and driver gratuities are consolidated into this single line item.
If you do not recognize the transaction, check your company email for an order receipt from ezcater.com or ask colleagues who routinely coordinate team lunches. You can also sign in to your ezCater profile to review order details or contact their support desk directly at 1-800-488-1803 with the date and exact amount. Cancellations made within the catering partner's notice window qualify for a full refund. If your card was used without your authorization by an unknown third party, alert your bank promptly to freeze the account.
- Office lunch, meeting, or all-hands catering order placed by an administrative team
- Scheduled recurring corporate meal plans through ezWorkforce
- Delivery fees, gratuities, or rush catering service charges
- Authorized corporate credit card charge by an administrative employee
- Check with office managers, recruiters, or department leads who organize group lunches.
- Search your corporate email inbox for receipts from ezcater.com with order confirmation numbers.
- Log into your ezCater business account to inspect scheduled deliveries and invoice receipts.
Why does ezCater charge my card before the food arrives?
ezCater pre-authorizes or charges cards shortly before delivery to guarantee food preparation with the partner kitchen.
Can I get a refund if a catering order arrives late or incorrect?
ezCater provides 24/7 customer support and will contact the caterer to arrange replacement items or partial/full statement credits.
Independent reference — not affiliated with ezCater, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- ezCater Official Corporate Portal https://www.ezcater.com/
- ezCater Help & Customer Service https://support.ezcater.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges