The short answer
DUDA *WEBSITE HOSTING is a legitimate recurring charge from Duda Inc. for web design agency platform tools, responsive website builder hosting, and client site management.
Why Duda Charged Your Card
A billing descriptor formatted as DUDA *WEBSITE HOSTING signifies a charge processed by Duda Inc., a web design platform provider based in Palo Alto, California. The platform caters to digital agencies and freelance designers who build responsive websites for clients. If this entry appears on your bank statement or commercial credit card, it represents fees for Duda Professional Website Builder & Hosting, covering core platform access, individual site hosting subscriptions, or client portal tools.
Duda operates on a recurring software-as-a-service model, billing accounts on either a monthly or annual schedule. Beyond base workspace memberships, unexpected charges often stem from published client sites that renew individual hosting packages automatically. Similar to how website builders like Webflow or Squarespace structure client hosting, each live custom domain site incurs its own recurring fee until the site is unpublished or deleted from your workspace dashboard.
To identify which project triggered the debit, sign in to your dashboard at my.duda.co and review the Payment Details section under Account Settings. The portal provides itemized invoices detailing each hosted domain and active platform tier. If you manage client accounts, check whether a teammate upgraded an annual plan or launched a new client site. For accounts you wish to close, cancel the subscription before the renewal date. If you have never used Duda and suspect credit card fraud, contact Duda support or notify your banking provider to dispute the charge.
- Monthly or annual agency platform plan subscription renewal
- Recurring site hosting fee for individual published client websites
- E-commerce store add-on package or transactional capabilities renewal
- Custom white-label client management portal subscription
- Check whether anyone on your team builds client websites using Duda.
- Log into my.duda.co and navigate to Account > Payment Details to view active sites.
- Review itemized charges for published websites and custom domain hosting.
What is Duda's refund policy on annual plans?
Duda offers a 30-day money-back guarantee on annual website hosting plans if canceled within 30 days of initial purchase. Monthly subscriptions are non-refundable.
How can I contact Duda support?
Reach Duda billing through their support center at support.duda.co or by phone at 650-385-8000.
Independent reference — not affiliated with Duda Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Duda Terms of Service https://www.duda.co/legal/terms
- Duda Billing Information https://support.duda.co/hc/en-us/articles/360060934154-Manage-Account-Billing-and-Payments
Reviewed Sep 11, 2026 · high · About UnknownCharges