The short answer
The registry records Drift Conversational Marketing Platform as a possible interpretation of DRIFT.COM *SUBSCRIPTION. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of DRIFT.COM *SUBSCRIPTION mean?
- DRIFT.COM * SUBSCRIPTION
- Before the asterisk, "DRIFT.COM" usually names the platform or parent company. After it, "SUBSCRIPTION" usually names the product, store or order. How descriptors work →
- DRIFT.COM
- A web address in the line. Compare it with the company site on your receipt or account email before relying on it.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Identifying Drift.com Charges
Unreviewed registry note: A billing entry marked DRIFT.COM *SUBSCRIPTION originates from Drift.com, Inc. (Salesloft), an enterprise software provider known for the Drift Conversational Marketing Platform. The platform provides automated chat widgets and real-time meeting booking tools to help revenue teams engage website visitors. Bank transactions usually list under aliases such as DRIFT.COM, DRIFT *CHAT, or DRIFT BOSTON MA on corporate accounts and business credit lines.
Unreviewed registry note: Similar to competing communication platforms like Intercom or HubSpot, Drift sells software primarily under annual or multi-year commercial SaaS agreements. When this charge hits your company payment method, it typically corresponds to an agreed subscription renewal or seat license adjustments for new sales representatives. Commercial plans often incorporate usage thresholds based on monthly website traffic volume, meaning unexpected charge amounts can stem from automated traffic overage fees.
- Unreviewed registry note: Enterprise annual software contract renewal for Drift Conversational Marketing
- Unreviewed registry note: Add-on seat charges for sales development representatives using Drift Chat
- Unreviewed registry note: Conversational AI bot interaction tier overages
- Unreviewed registry note: Automated billing for self-service legacy Drift workspace accounts
- Unreviewed registry note: Verify with your marketing director or revenue operations team if Drift is deployed on your company website.
- Unreviewed registry note: Log into app.drift.com and check Settings > Billing to review active plans and invoices.
- Unreviewed registry note: Examine whether an annual contract auto-renewed per agreed commercial terms.
How can I obtain an invoice copy from Drift?
Unreviewed registry note: Account administrators can download all historical invoices from app.drift.com/settings/billing or contact [email protected].
Independent reference — not affiliated with Drift.com, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Drift Terms of Service https://www.drift.com/terms-of-service/
- Drift Customer Support Center https://drift.help/
Evidence review pending · pending · About UnknownCharges