The short answer
DROPPS *CLEANING SUB is an authentic recurring subscription charge from Dropps (Cot'n Wash, Inc.), delivering plant-based, dye-free laundry detergent pods and dishwasher pods in recyclable cardboard packaging.
Why Dropps Billed Your Account
A statement entry reading DROPPS *CLEANING SUB indicates a charge from Cot'n Wash, Inc., operating as Dropps. The company sells plant-based laundry detergent pods and dishwasher pods shipped in recyclable cardboard packaging. If this line item appears on your bank or credit card records, it almost always stems from a Dropps Eco Laundry & Dishwasher Pods Auto-Ship Subscription created directly on dropps.com or through an introductory promotional package.
Dropps operates primarily on a scheduled replenishment model where shoppers select delivery frequencies spanning every few weeks to four months. When that fulfillment date arrives, the automated billing system processes the renewal charge before dispatching the boxed detergent. If you do not recall placing an order, another household member may have set up home deliveries, or an initial sample kit quietly rolled into an ongoing plan. Direct-to-consumer household supply companies like Dropps or Grove Collaborative automate these repeat orders until you actively pause them.
To review or stop future billing, log into your customer portal at dropps.com and open the subscription settings. The dashboard allows you to change delivery dates or cancel the auto-ship plan entirely without cancellation penalties. If you discover this billing descriptor but never created an account or placed an order, contact Dropps customer support at 1-800-355-9274 or notify your credit card issuer to dispute the unauthorized charge.
- Recurring auto-delivery renewal for sensitive skin laundry detergent pods
- Automated shipment of dishwasher detergent pods or fabric softener pods
- One-time web purchase of Swedish dishcloths, wool dryer balls, or stain sticks
- Subscription conversion after an initial trial pod sample package
- Check whether anyone in your household signed up for eco laundry pod deliveries on dropps.com.
- Sign into your Dropps account dashboard to view upcoming shipment dates and product selections.
- Check your email inbox for order preview notices sent a few days prior to billing.
How do I cancel my Dropps subscription?
Log into your account at dropps.com, select Manage Subscriptions, and click Cancel Subscription before your order processing date.
Can I delay a Dropps shipment if I haven't finished my pods?
Yes, you can click Skip Shipment or change your auto-delivery schedule to a longer interval in your subscriber dashboard.
Independent reference — not affiliated with Cot'n Wash, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Dropps Official Store https://www.dropps.com/
- Dropps Help Center & FAQ https://support.dropps.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges