The short answer
The registry records A software seller billed via Digital River as a possible interpretation of DRI*SOFTWARE STORE. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of DRI*SOFTWARE STORE mean?
- DRI*
- A payment-processor prefix this registry groups under DRI* charges. The text after the asterisk usually names the specific business or product. Prefix guide →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A transaction listing DRI*SOFTWARE STORE on your card statement points to a software seller billed via Digital River, an established global e-commerce merchant of record. Digital River, Inc. traditionally managed payment processing and tax compliance for software developers and electronics manufacturers. Rather than seeing the actual brand name of the downloadable program you bought, the statement displays Digital River's payment prefix DRI* followed by the merchant store name.
Unreviewed registry note: Like merchant-of-record peers such as Paddle or FastSpring, Digital River frequently processed recurring annual renewals for digital products like McAfee antivirus suites or PC cleanup utilities. When consumers buy computer software, subscriptions frequently activate auto-renewal by default. Because these billing cycles recur exactly 12 months after the initial download, cardholders often forget the original transaction. Because Digital River restructured and wound down substantial portions of its payment operations in recent years, newly appearing charges under this descriptor warrant close inspection.
Unreviewed registry note: To identify which application generated this charge, search your email accounts for digital receipts sent from digitalriver.com or findmyorder.com around the transaction date. If you find the corresponding order confirmation, log in to the software publisher's portal to disable recurring auto-billing. If you cannot reach the underlying software developer or never authorized a software purchase through Digital River, contact your card-issuing bank immediately to report the charge as unauthorized and dispute the transaction.
Don’t recognize it? You might still
Unreviewed registry note: Unrecognized DRI* transactions typically stem from forgotten annual software subscriptions that silently renew every twelve months.
- Unreviewed registry note: Annual renewals bill 12 months after a purchase you barely remember.
- Unreviewed registry note: The brand you bought (an antivirus, a driver utility) never appears — only DRI*.
What to do, in order
Unreviewed registry note: Use these practical troubleshooting steps to locate your software order receipt, identify the vendor, and stop future billings.
- Think in years, not days Unreviewed registry note: Match the amount against software you bought in a previous year — renewals repeat almost to the day.
- Search email for an order confirmation Unreviewed registry note: Digital River sent order and renewal notices from digitalriver.com addresses.
Quick questions
Unreviewed registry note: Review these answers to understand why Digital River handles billing for external software brands and how to dispute erroneous charges.
Which brands billed through Digital River?
Unreviewed registry note: Over the years: many antivirus and PC utility vendors, plus hardware makers' online stores. The exact roster changed constantly — the order-confirmation email is the reliable record.
Part of a family
DRI*SOFTWARE STORE is one of the DRI* charges registry groups. A shared group does not establish who billed your transaction.
Independent reference — not affiliated with Digital River, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Digital River — consumer order lookup (docs) https://docs.digitalriver.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Evidence review pending · pending · About UnknownCharges