The short answer
DD *DOORDASH followed by a restaurant name is a DoorDash delivery order. DD *DASHPASS is the monthly DashPass subscription — the one that keeps billing after a free trial from a credit card promo ends.
Why it shows up like this
A transaction listed as DD *DOORDASH BURGERTOWN indicates a DoorDash order or DashPass payment from DoorDash, Inc., the largest on-demand food delivery network in the United States. Bank card descriptors for these orders almost always begin with the DD * prefix, immediately followed by DOORDASH and the specific restaurant or convenience store where the food was prepared. Seeing DD *DOORDASH BURGERTOWN or DD *DASHPASS means a purchase cleared through DoorDash corporate payment servers.
Statement totals frequently confuse cardholders because the final posted dollar figure rarely matches baseline menu prices. DoorDash aggregates item prices, mandatory service fees, and driver tips into a single settlement amount. Another frequent trigger for an unexpected charge is DashPass, a $9.99 monthly membership that provides reduced service fees and free deliveries. DashPass trials frequently enroll through partner credit card perks and convert into paid auto-renewing subscriptions once promotional periods expire.
To verify the charge, open your DoorDash app and check the Orders tab, where every completed delivery displays an itemized receipt including tip and restaurant details. If you wish to cancel an active DashPass subscription, navigate to Manage DashPass under Account Settings and select End Subscription. If an unfamiliar order appears on your statement and no one in your household placed it, report the incident through DoorDash customer support and notify your card company to dispute the charge.
Don’t recognize it? You might still
- The final amount includes fees, taxes, and a tip added at delivery.
- DashPass trials from credit-card promos convert to paid.
- Household members share accounts, and group orders bill one card.
What to do, in order
- Match against DoorDash order history The app lists every order with restaurant, items, and full fee breakdown.
- Check DashPass status Account → Manage DashPass shows whether a subscription is active and when it renews.
- Report unauthorized orders in-app DoorDash support handles both wrong-order refunds and account-compromise cases.
Quick questions
What is the ~$10 monthly DD charge?
DashPass — DoorDash's free-delivery subscription. Trials from bank-card promotions auto-convert when the promo period ends. Cancel in Account → Manage DashPass.
Dispute Rights & Fraud Prevention
If you notice unrecognized food delivery charges and nobody in your household placed an order, contact DoorDash support immediately to secure your account. You can also contact your credit card issuer to dispute fraudulent transactions under federal billing error regulations.
Frequently asked questions
Is the DD *DOORDASH BURGERTOWN charge legitimate?
If you authorized a payment to DoorDash order or DashPass, then yes. This is the statement descriptor used by DoorDash, Inc.. DoorDash, Inc.
Independent reference — not affiliated with DoorDash, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- DoorDash — help center https://help.doordash.com
- CFPB Cardholder Dispute & Billing Rights Guide https://www.consumerfinance.gov/ask-cfpb/how-do-i-dispute-a-charge-on-my-credit-card-en-1965/
Reviewed Aug 3, 2026 · high · About UnknownCharges