The short answer
A DASHLANE* PREMIUM charge is an annual or monthly password management and dark web monitoring subscription from Dashlane, Inc.
Why it shows up like this
Dashlane provides autofill password management, passkey support, and dark web identity monitoring. Statements read DASHLANE* PREMIUM, DASHLANE INC, or DASHLANE.COM.
The Premium plan costs $4.99/month (billed annually at $59.99/year), while Friends & Family costs $7.49/month ($89.99/year for up to 10 members).
Don’t recognize it? You might still
- An annual Dashlane Premium ($59.99) or Friends & Family ($89.99) plan renewed automatically.
- A 30-day trial converted to a paid yearly plan.
- A family member on your credit card upgraded for unlimited password sharing.
What to do, in order
- Log in to Dashlane Web App Open app.dashlane.com and log in with your Master Password.
- Check Account Summary Go to My Account > Subscription to view your current active tier and renewal date.
- Cancel Automatic Renewal Click Cancel Subscription to downgrade to the Free tier (up to 25 passwords) at term end.
Quick questions
What is Dashlane's refund policy on annual renewals?
Dashlane provides a 30-day refund window for annual subscriptions upon contacting customer support.
Do I lose my saved passwords if I cancel Dashlane Premium?
No. Your existing passwords remain saved, but syncing across multiple devices will pause if your vault exceeds 25 passwords.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Dashlane, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Dashlane Billing and Plans Support https://support.dashlane.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges