The short answer
The registry records TransLink (Metro Vancouver) as a possible interpretation of COMPASS TRANSLINK. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why is Compass TransLink charging me?
Unreviewed registry note: A charge appearing as "COMPASS", "TRANSLINK", or "COMPASS VENDING MACH" occurs when you add Stored Value to a Compass Card, buy a monthly pass, or purchase a paper ticket at a SkyTrain station.
Unreviewed registry note: You will also see this charge if you bypass the Compass Card entirely and use TransLink's "Tap to Pay" feature, which allows you to tap a contactless Visa, Mastercard, or mobile wallet (Apple/Google Pay) directly on fare gates and bus readers.
Card Clash and Double Tapping
Unreviewed registry note: If you tapped your entire wallet or purse on a fare gate, the reader might have picked up your credit card instead of your Compass Card. This results in the system charging your bank account directly rather than deducting from your transit pass. Always remove the card you intend to use before tapping.
How to review and dispute charges
- Unreviewed registry note: Log in to your account at CompassCard.ca to review your Stored Value usage, AutoLoad settings, and trip history.
- Unreviewed registry note: If you used a contactless credit card to 'Tap to Pay', you can view your trip history by entering your credit card details securely on the TransLink Contactless portal.
- Unreviewed registry note: For disputes or double charges caused by card clash, contact TransLink Customer Service at 604-398-2042.
Frequently asked questions
What can the COMPASS TRANSLINK lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about COMPASS TRANSLINK?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with TransLink. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Compass Card Official https://www.compasscard.ca
- TransLink Tap to Pay https://www.translink.ca
Evidence review pending · pending · About UnknownCharges