What is the CLICKBANK charge?

What is the ClickBank charge?

Seeing CLICKBANK on your credit card or bank statement points to an online purchase completed through ClickBank, an e-commerce platform and affiliate marketplace. ClickBank operates as the retailer and merchant of record for thousands of digital creators and specialized e-commerce brands. Because ClickBank processes transactions directly, their name appears on your statement rather than the marketing title of the digital course or dietary supplement you ordered.

This charge typically stems from an online training program or physical wellness supplement purchased through an affiliate marketing sales funnel. Many products hosted on ClickBank include recurring membership portals or automated product replenishments. If you enrolled in a trial period or agreed to ongoing subscription deliveries, the billing engine renews the payment automatically at scheduled intervals until canceled.

To identify which specific product generated the debit, navigate to ClickBank's official customer support portal at clkbank.com and use their order lookup tool with your email address and card details. ClickBank maintains a customer guarantee, allowing buyers to request cancellations or sixty-day refunds directly from their portal without contacting the vendor. If an unrecognized charge appears on your statement, notify your credit card issuer promptly to contest the transaction.

Identifying the Specific Purchase

When a customer buys a product from a vendor, the charge appears as 'CLKBANK' rather than the name of the specific brand or company.

You can identify exactly what was purchased by using the ClickBank Order Lookup Tool on their customer service portal.

1. Step 1 Visit the official ClickBank Customer Service portal and locate the 'Order Lookup' section.
2. Step 2 Provide your email address and one additional piece of info (like the last 4 digits of your card) to view the product name and receipt.

Dispute Rights & Fraud Prevention

ClickBank provides an automated refund process that allows customers to request money back within sixty days of purchase directly through their help desk.

If ClickBank refuses to honor a valid refund request or if you suspect your card was compromised by an online scam, submit a formal dispute with your bank under the Fair Credit Billing Act.

Frequently asked questions

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
• FTC: Fair Credit Billing Act https://consumer.ftc.gov