The short answer
BRANCH BASICS *CLEAN is an authentic subscription or e-commerce charge from Branch Basics LLC, delivering non-toxic, plant-based cleaning concentrates and reusable spray bottles.
Understanding Branch Basics Charges
BRANCH BASICS *CLEAN on your statement is a legitimate charge from Branch Basics LLC, a Texas-based company that sells non-toxic, plant-based cleaning concentrates. Their flagship product is a single multi-purpose concentrate you dilute with water to make everything from an all-purpose spray to laundry detergent, bathroom cleaner, streak-free glass spray, and hand soap. The idea is one bottle that replaces a cabinet full of chemicals. If you or someone in your home ordered a Premium Starter Kit or a Concentrate refill through branchbasics.com, that is exactly what this charge is.
This charge most often appears because of an active auto-delivery subscription. When you purchase a Starter Kit, Branch Basics prompts you to set up recurring refill shipments of their Concentrate or Oxygen Boost powder on a schedule you choose — every 1, 2, 3, or 4 months. That scheduled shipment triggers the billing descriptor BRANCH BASICS *CLEAN on your card. Charges typically range from $35 to $89 depending on which products are included. First-time buyers who chose a subscription discount at checkout are especially likely to see this charge on a future statement without remembering they opted in.
To confirm this charge, log in at branchbasics.com and check your account under Manage Subscriptions. Your next shipment date, frequency, and exact items will be listed there. You can also search your inbox for reminder emails from [email protected]. If you want to stop future charges, cancel through the same Manage Subscriptions page before your next renewal date. Branch Basics backs all orders with a 60-day money-back guarantee, so if you are unsatisfied or the charge was in error, call 1-888-294-8844 or visit branchbasics.com/pages/contact-us to start a return.
- Auto-delivery subscription renewal for Concentrate refill bottles or Oxygen Boost powder
- Purchase of the Branch Basics Premium Starter Kit or glass spray bottle sets
- One-time web purchase of wool dryer balls or natural scrub brushes
- Subscription continuation after an initial starter kit discount
- Check whether anyone in your household ordered non-toxic cleaning concentrates from branchbasics.com.
- Log in to your account at branchbasics.com to inspect upcoming shipment dates and replenishment frequencies.
- Check your email inbox for order reminder notifications sent from [email protected].
How do I cancel my Branch Basics subscription?
Sign into your profile at branchbasics.com, navigate to Manage Subscriptions, and click Cancel Subscription before your renewal date.
What is Branch Basics' return policy?
Branch Basics offers a 60-day money-back guarantee. If you are not satisfied, you can return starter kits or concentrates within 60 days for a full refund.
Independent reference — not affiliated with Branch Basics LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Branch Basics Official Website https://branchbasics.com/
- Branch Basics Help & 60-Day Guarantee https://branchbasics.com/pages/contact-us
Reviewed Sep 11, 2026 · high · About UnknownCharges