What is the BITBUCKET charge?

What is the Bitbucket charge?

A charge listed as BITBUCKET on your credit card or bank statement comes from Bitbucket, a Git-based code repository hosting platform owned by Atlassian. Teams and independent software engineers use Bitbucket to store, review, and deploy source code. While the basic tier is free for small teams, paid plans bill on a recurring monthly or annual basis depending on your user tier and repository needs. On your statement, this charge might also appear under related labels such as ATLASSIAN BITBUCKET or Atlassian Cloud.

This charge usually appears because an active subscription renewed or your workspace expanded beyond the free tier limits. Bitbucket charges a per-user monthly fee for its Standard and Premium tiers, which starts around $3.00 per user each month. Charges also trigger when a team exceeds its allocated build minutes for continuous integration pipelines or purchases extra Git Large File Storage packs. If you work in a team, another administrator or developer in your organization may have added team members to your workspace, automatically increasing the monthly bill.

If you manage the account, sign in to your Bitbucket workspace settings and navigate to the Billing section to review active subscriptions, user counts, and recent invoices. You can remove inactive users, downgrade your plan to the free tier, or cancel the subscription directly from the Atlassian Administration portal. If you need help with an unrecognized charge or billing dispute, contact Atlassian support at support.atlassian.com. In cases where nobody in your company or household uses Bitbucket, alert your card provider to report the transaction as unauthorized.

Usage-Based Overage Fees

Even if you have a subscription, you may be charged for exceeding limits on build minutes (for CI/CD pipelines) or large file storage (Git LFS).

If your organization uses other Atlassian products (like Jira or Confluence), these charges might be bundled together under a single 'Atlassian' or 'Atlassian Cloud' billing statement.

1. Step 1 Log in to your Atlassian/Bitbucket workspace settings to view your 'Billing' or 'Manage Plan' page to see what the charge is for.
2. Step 2 Check with your colleagues or IT administrators to see if anyone has added new users or upgraded the plan.

Dispute Rights & Fraud Prevention

Before opening a formal credit card dispute, verify whether a developer, contractor, or team member in your organization set up a Bitbucket workspace using your corporate or personal payment card. Software subscriptions often bill automatically when a colleague tests a tool or upgrades a repository for a work project.

If you confirm that the charge is fraudulent and does not belong to your company, contact your bank or credit card company to dispute the charge. Under the Fair Credit Billing Act, you have 60 days from the date of the statement containing the unauthorized charge to submit a billing dispute. You should also reach out to Atlassian customer support at support.atlassian.com so they can investigate the unauthorized account and suspend further billing.

Frequently asked questions

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
• FTC: Fair Credit Billing Act https://consumer.ftc.gov