The short answer
A transaction for BILL.COM* AP AR represents a monthly software subscription, transaction fee, or vendor bill payment from Bill.com, LLC.
Why it shows up like this
BILL (formerly Bill.com) automates financial operations, vendor invoicing, document approval workflows, and business payments.
Descriptors include BILL.COM* AP AR, BILL.COM* SUBSCRIPTION, or BILL.COM INC, billing monthly user fees ($45 to $79/user) or per-transaction fees.
Common reasons for this charge
- An ongoing monthly user license fee for BILL Accounts Payable or Accounts Receivable software.
- A transaction charge for mailed paper checks, virtual card payments, or international wires.
- A vendor invoice debit processed through BILL's payment network.
How to locate the invoice and cancel
- Sign in to BILL Go to app.bill.com and log in with your administrator profile.
- Open Settings Click the Gear icon > Billing & Subscription.
- Manage Pricing Plan Review monthly usage invoices or cancel user seats and company subscriptions.
Frequently Asked Questions
Why did BILL charge my card instead of bank account?
BILL subscription user fees are billed to the credit card on file, while vendor bill disbursements are debited directly from your linked bank account.
Can I cancel BILL.com at any time?
Yes, standard monthly subscriptions can be canceled at any time under Billing & Subscription settings.
Dispute Rights & Fraud Prevention
If you did not authorize BILL software or payment activity, review your company internal controls and contact your card issuer.
Commercial card disputes must be reported within 60 days under the Fair Credit Billing Act.
How do I report an unexpected BILL.com transaction?
Contact BILL support at help.bill.com and notify your bank's commercial card division.
How long does a dispute investigation take?
Bank dispute departments generally resolve investigations within two billing cycles (up to 90 days).
Independent reference — not affiliated with Bill.com, LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- BILL Terms of Service https://www.bill.com
- CFPB: Electronic Fund Transfers and B2B Protections https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges