What is the AMZN PRIME VIDEO charge?

What is the AMZN PRIME VIDEO charge?

A charge listed as AMZN PRIME VIDEO on your billing statement represents a payment for digital streaming entertainment from Amazon Prime Video. While many consumers associate streaming with an annual Amazon Prime membership, this distinct descriptor indicates a standalone streaming subscription or a Prime Video Channels add-on. Common amounts include $8.99 for a standalone monthly plan or $2.99 for an ad-free tier upgrade.

This line item often surprises cardholders after a free seven-day channel trial automatically converts into a paid monthly subscription. Premium network add-ons like Paramount+ or Starz bill through your Prime Video account on their own monthly renewal schedules. Accidental rentals also trigger this charge when someone in your home clicks rent or buy on a smart television or Fire TV stick. Because accounts often connect to living room screens without a purchase PIN, family members can start subscriptions unintentionally.

To see what you were billed for, log in to amazon.com and head to Memberships & Subscriptions under your account menu. This page displays every active channel add-on alongside its next renewal date and monthly price. If you see an unwanted service, click Cancel Channel next to the subscription to stop upcoming fees immediately. You can also view recent on-demand rentals under Your Orders by selecting the Digital Orders tab. If an unauthorized purchase occurred on a shared screen, contact Amazon Prime Video customer support at amazon.com to request a cancellation and refund.

How to Identify the Specific Charge

You can pinpoint the exact purchase or channel subscription by checking your digital order history online. Follow these steps to review active services and remove unwanted recurring billing.

1. Step 1 Go to your Amazon account, review to 'Your Orders,' and filter by 'Digital Orders.' This will show any specific movies or shows you have rented or bought.
2. Step 2 Go to 'Account & Lists' > 'Memberships & Subscriptions'. This will show any active channel add-ons or standalone Prime Video subscriptions.

Dispute Rights & Fraud Prevention

If you do not have an Amazon account or confirm that nobody in your home initiated the transaction, your card number may have been compromised. Contact Amazon Prime Video customer support first to see if an agent can trace the billing account using the transaction date and the last four digits of your card.

If Amazon cannot locate the transaction under any account you control, call your card issuer right away to report the charge as fraudulent. Under federal billing protections, you can dispute unauthorized transactions within 60 days of the statement date, and your bank will cancel the compromised card and issue a replacement.

Frequently asked questions

Part of a family

AMZN PRIME VIDEO is one of the AMZN* charges lines — see the whole family decoded.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
• FTC: Fair Credit Billing Act https://consumer.ftc.gov