UnknownCharges

The Order Detective

amazon Split-Charge Reconciler

Amazon charged twice or split one order? Compare posted bank rows with order records locally. Review candidate totals; a match does not prove authorization.

Step 1: Export your CSV

Prepare two CSV files with Date, Description and Amount columns: bank transactions and item/payment records you can verify in Your Orders. Use a current account export if available or create the three-column CSV from your receipts. Do not rely on an old Order History Reports menu being available. Represent bank debits as negative amounts and credits as positive amounts. Include positive item totals with any tax or discount already allocated; the tool does not calculate them.

Use the original account records

Prepare the supported three-column CSVs from records you can inspect. Keep the original bank status, receipt and order information available. The matcher reads dated amount rows; it does not sign in to an account, infer tax allocations or decide whether a payment is authorized.

How candidates are found

For each Amazon-labeled bank amount, the tool searches item combinations within seven calendar days of that row. It compares integer cents with a one-cent tolerance and allows at most six items. It does not assume that the first item combination is the right order. The results show the selected rows and whether another candidate uses any of them.

A matching total is a candidate for your review. Two orders can have the same total, and the same item may appear in more than one candidate. Confirm the date, items and payment in your account before assigning a bank line to an order. The tool does not automatically consume rows or certify that your statement is reconciled.

Limits and excluded rows

The search is bounded to keep the browser responsive. It examines up to 500 eligible bank rows, 20,000 search states per bank row and ten candidates per bank row. It reports when a limit is reached. Invalid dates, missing amounts, credits and unsupported rows are excluded from this amount-matching exercise.

Unmatched does not mean fraudulent. An item total may omit tax, a discount or a gift-card allocation; an order date may be outside the search window; or the bounded search may not find a combination. Consult the original record instead of treating a missing candidate as a decision about the payment.

Keep preparation local

Both CSV inputs and the candidate search stay in this browser. Reset clears the current comparison. The tool cannot request an Amazon export, cancel an order, reverse a charge or submit a dispute. Contact the merchant or issuer through its official process for an unexplained or unauthorized payment.

Informational comparison tool, not financial or legal advice. Confirm results with the original records.

Frequently Asked Questions

Does a matching total prove which Amazon order was charged?

No. The tool finds amount combinations within seven calendar days, using up to six rows and a one-cent tolerance. Several candidates can share an order row. Confirm each against your account and receipt.

What if I cannot export my order history?

You can prepare the supported Date, Description and Amount CSV from your own account records. The tool cannot access Amazon, request an export or guarantee a current export menu.

Are unmatched rows proof of fraud?

No. Date limits, missing item totals, credits, tax allocations or search limits can prevent a candidate. Check the original records and report an unauthorized payment promptly.

Does one pending Amazon entry and one posted entry mean I was charged twice?

Not necessarily. Amazon explains that an authorization reserves funds before an actual charge. Check the status of both bank rows and compare the posted payment with your order record. Two posted entries still need investigation; the matcher cannot verify an authorization.

Why can one Amazon order appear as several charges?

Amazon Pay documents separate charges when a purchase ships in several parts. That explanation applies to its documented payment flow, not every Amazon.com transaction. Compare the shipment or payment breakdown in your own account; never use an equal total alone to declare a duplicate resolved.

Sources and scope

  • Amazon: payment authorizations

    Distinguishes reserved authorizations from actual charges; bank timing varies. · Checked 2026-10-08

  • Amazon Pay: multiple-charge FAQ

    Describes authorization and split-shipment charges for Amazon Payments; not universal proof about every Amazon.com bank transaction. · Checked 2026-10-08

Compare a pending authorization with two posted charges before treating a candidate match as an explanation.