The short answer
XOOM CORPORATION is an international money transfer, international mobile phone reload, or international utility bill payment processed through Xoom, a PayPal service.
How Xoom PayPal transfers operate
Xoom Corporation is a digital money transfer company acquired by PayPal Holdings, Inc. in 2015. Xoom enables US consumers to send funds quickly to bank accounts, cash pickup locations, and mobile wallets across more than 160 countries. Bank statements record debits under XOOM CORPORATION, XOOM.COM, or PAYPAL*XOOM.
When you initiate a transfer on xoom.com or through the Xoom app, you can fund the transaction using your linked bank checking account, debit card, credit card, or PayPal balance. The debit total combines the recipient's transfer amount along with Xoom's transaction fee.
Because PayPal users can directly log into Xoom using their standard PayPal login credentials, many accountholders initiate transfers or mobile reloads without realizing Xoom clears under its own distinct corporate descriptor rather than the standard PayPal brand.
The fine print on Xoom transactions
- An international money transfer sent to a friend or family member abroad.
- A mobile phone airtime reload sent to an overseas mobile number.
- An international utility bill paid directly to an overseas power or water company.
- A currency conversion exchange rate markup and transaction fee.
Managing your Xoom transactions
- Log in to xoom.com using your PayPal or Xoom credentials Navigate to the Activity tab to review your full transaction tracking history, recipient names, and status updates.
- Cancel an in-progress transfer If the transfer has not been completed or collected, click Cancel Transaction inside your transaction summary for a prompt refund.
- Report unauthorized transactions to PayPal/Xoom support Contact Xoom customer service at 1-877-815-1531 or through your PayPal Resolution Center if you notice unfamiliar activity.
Frequently asked questions
What is the relationship between Xoom and PayPal?
Xoom is a wholly owned subsidiary and specialized international money transmission service of PayPal Holdings, Inc.
How quickly can I cancel a Xoom transfer?
You can cancel any transfer within 30 minutes of authorization if the funds have not already been picked up or deposited into the recipient's bank account.
Independent reference — not affiliated with Xoom Corporation (PayPal). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Xoom - User Agreement and Privacy Statement https://www.xoom.com/legal/user-agreement
- PayPal - International Remittance Services with Xoom https://www.paypal.com/us/digital-wallet/send-receive-money/send-money-internationally
Reviewed Sep 26, 2026 · high · About UnknownCharges