The short answer
A WP ENGINE* HOSTING charge is a managed WordPress cloud hosting, security, and developer suite subscription from WP Engine, Inc.
Why it shows up like this
WP Engine provides enterprise managed WordPress hosting, developer tools, and daily backups. Statements read WP ENGINE* HOSTING, WP ENGINE INC, or WPENGINE.COM.
Startup plans cost $30/month ($300/year for 1 site), Professional plans cost $59/month, and Growth plans cost $115/month.
Don’t recognize it? You might still
- An annual managed WordPress hosting plan renewed on your company credit card.
- A web agency hosted your business website on WP Engine.
- Bandwidth or monthly site visitor overages generated metered fees.
What to do, in order
- Log in to WP Engine User Portal Open my.wpengine.com and log in with your credentials.
- Check Account Billing Click on Billing in the navigation menu to review plan invoices and site traffic metrics.
- Cancel Plan Go to Billing > Modify Plan and select Cancel Plan to terminate the hosting subscription.
Quick questions
What is WP Engine's money-back guarantee?
WP Engine provides a 60-day money-back guarantee on annual hosting plans upon contacting support.
How does WP Engine calculate visitor overages?
WP Engine counts unique IP addresses visiting your hosted sites per calendar month; overages are billed per 1,000 extra visits.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with WP Engine, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- WP Engine Account & Billing Documentation https://wpengine.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges