The short answer
This charge represents a recurring monthly payment to Kinetic by Windstream for your home broadband or phone plan.
Why is Windstream Holdings charging my card?
A statement entry reading WINDSTREAM*COMM signifies a payment to Kinetic by Windstream. This telecommunications provider bills customers for DSL, fiber internet, and landline services, primarily in rural or suburban markets.
If you are enrolled in AutoPay, this deduction will happen automatically each month. Price fluctuations in this charge are often due to the expiration of introductory offers, state telecom taxes, or the addition of premium tech support services like 'Kinetic Secure' that may have been bundled into your plan.
- Log in to the GoKinetic portal to examine your current month's invoice.
- Check the 'Taxes, Surcharges & Fees' section, as these can vary by municipality.
- Call 1-800-347-1991 to dispute any add-ons (like Kinetic Secure) that you did not authorize.
Independent reference — not affiliated with Windstream Holdings. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Windstream Holdings Official Billing Help https://www.windstream.com
- SEC Edgar - Windstream Holdings https://www.sec.gov
Reviewed Aug 31, 2026 · high · About UnknownCharges