The short answer
A TUTANOTA* PREMIUM charge is an encrypted email, calendar, and contact hosting subscription from Tutao GmbH (Tuta / Tutanota) based in Germany.
Why it shows up like this
Tutao GmbH provides end-to-end encrypted email hosting with quantum-resistant encryption. Statements read TUTANOTA* PREMIUM, TUTAO GMBH, or TUTA.COM.
Plans include Revolutionary (€3/mo = ~$3.60/mo billed €36/year) and Legend (€8/mo), offering custom domains and shared encrypted calendars.
Don’t recognize it? You might still
- An annual encrypted email subscription renewed on its contract date.
- Currency conversion caused slight variance between Euro pricing and the USD charged amount.
- A custom email domain package auto-renewed.
What to do, in order
- Sign in to Tuta Open app.tuta.com and log in with your email and password.
- Inspect Subscription Settings review to Settings > Subscription to view your current active tier and renewal date.
- Downgrade to Free Select Downgrade to Free to stop recurring credit card transactions.
Quick questions
Who is Tutao GmbH on my bank statement?
Tutao GmbH is the German privacy technology company that operates Tuta (formerly Tutanota).
What happens if I downgrade my Tuta account to Free?
Your account keeps 1GB storage and personal encrypted email, but custom domain aliases will be deactivated.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Tutao GmbH. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Tuta Subscription and Billing FAQ https://tuta.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges