The short answer
A transaction for TRUPANION* PET HEALTH represents a monthly medical pet health insurance premium for dog or cat illness/injury coverage from Trupanion, Inc.
Why it shows up like this
Trupanion provides comprehensive medical insurance for dogs and cats covering 90% of veterinary costs for unexpected illnesses and injuries, with direct vet pay.
Descriptors include TRUPANION* PET HEALTH, TRUPANION INC, or TRUPANION.COM, billing monthly recurring premiums ($40 to $120+/mo per pet).
Common reasons for this charge
- A monthly medical insurance premium for an enrolled dog or cat.
- An annual policy rate adjustment based on pet age and veterinary medical inflation in your area.
- An introductory 30-day vet clinic trial converted to paid monthly coverage.
How to locate the invoice and cancel
- Sign in to Trupanion Portal Go to trupanion.com and log in to your member account.
- Access Policy Details review to My Account > Billing to view premium breakdowns and claim history.
- Cancel Coverage Call Trupanion 24/7 customer service at 1-855-210-8749 to cancel coverage.
Frequently Asked Questions
Does Trupanion offer a money-back guarantee?
Trupanion offers a 30-day money-back guarantee on new policies if no claims have been filed during the initial 30 days.
What happens if I cancel and want to re-enroll my pet later?
If you cancel, any past illnesses or conditions diagnosed while enrolled will be classified as pre-existing conditions if you re-enroll later.
Dispute Rights & Fraud Prevention
If you did not enroll a pet in Trupanion, contact Trupanion member support and your credit card issuer.
Dispute unauthorized transactions under the Fair Credit Billing Act within 60 days of the statement date.
How do I contact Trupanion customer support?
Call 1-855-210-8749 or visit trupanion.com/contact-us.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Trupanion, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Trupanion Policy Terms & Conditions https://trupanion.com
- NAIC: Consumer Guide to Pet Insurance https://content.naic.org
Reviewed Aug 15, 2026 · high · About UnknownCharges