The short answer
The registry records The RealReal as a possible interpretation of THE REALREAL INC. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Explaining The RealReal Inc descriptor
Unreviewed registry note: When you acquire luxury goods through The RealReal's digital marketplace or retail locations, the transaction processes under THE REALREAL INC on your bank statement. Because the platform specializes in high-end designer brands like Chanel, Gucci, and Rolex, these charges are typically for significant amounts. The total billed includes the authenticated item's price, regional sales tax, and shipping or handling fees mandated by the consignment structure.
- Review Purchases Unreviewed registry note: Log into The RealReal and review to your purchase history to verify the amount.
Does The RealReal charge an authentication fee?
Unreviewed registry note: Authentication costs are built into the item pricing and platform commission structure, not billed as a separate line-item charge to the buyer.
Handling unauthorized luxury purchases
Unreviewed registry note: An unrecognized charge from THE REALREAL INC demands immediate action due to the high-value nature of luxury consignment goods. Cybercriminals frequently target platforms selling authenticated designer items because the merchandise can be easily fenced or resold for substantial profit. Before reporting fraud, verify that no one in your household made a large designer purchase using your shared account details.
- Report to Bank Unreviewed registry note: Call your credit card issuer immediately to report the unauthorized luxury purchase.
Will The RealReal stop shipping if I report fraud?
A registry match cannot establish that you authorized a transaction or that it is safe. Compare the original account records. If you did not authorize a payment, contact your issuer promptly through its official channel.
Independent reference — not affiliated with The RealReal. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- The RealReal Help https://www.therealreal.com
- The RealReal Corporate https://investor.therealreal.com
Evidence review pending · pending · About UnknownCharges