The short answer
This charge is for an order placed at a Sweetgreen restaurant or via the Sweetgreen mobile app.
What is the Sweetgreen charge?
A charge from Sweetgreen on your statement represents a purchase of salads, bowls, or other food items from a Sweetgreen location. The descriptor will typically include the store's city, state, or specific location number, such as 'SWEETGREEN * NEW YORK'.
If you use the Sweetgreen app to order ahead or for delivery, the charge will process directly through their corporate merchant account, which might look slightly different from an in-store POS transaction.
I didn't eat at Sweetgreen but see a charge. What should I do?
First, check if a family member or friend used your card on the Sweetgreen app. If you are certain it's unauthorized, contact your bank to dispute the charge immediately.
How to get a refund from Sweetgreen
If your order was incorrect or missing items, you can request a refund directly through the Sweetgreen app's support feature. Refunds generally take 3-5 business days to reflect on your bank statement.
Independent reference — not affiliated with Sweetgreen, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- Sweetgreen Official FAQ https://www.sweetgreen.com
Reviewed Aug 31, 2026 · high · About UnknownCharges