The short answer
The registry records SurveyMonkey Online Survey & Research Platform as a possible interpretation of SURVEYMONKEY *ENTERPRISE. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of SURVEYMONKEY *ENTERPRISE mean?
- SURVEYMONKEY * ENTERPRISE
- Before the asterisk, "SURVEYMONKEY" usually names the platform or parent company. After it, "ENTERPRISE" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why SurveyMonkey Billed Your Card
Unreviewed registry note: When you notice the statement descriptor SURVEYMONKEY *ENTERPRISE on your bank account, it indicates a recurring software subscription charge for the SurveyMonkey Online Survey & Research Platform processed by Momentive Global Inc. / SurveyMonkey. This company is a global leader in online survey creation, market research, and audience feedback management software for businesses.
- Unreviewed registry note: Annual renewal of SurveyMonkey Team Advantage or Team Premier plan
- Unreviewed registry note: Automated conversion from monthly plan or promotional discount period
- Unreviewed registry note: Additional team seat licenses added by an account administrator
- Unreviewed registry note: SurveyMonkey Audience paid response panel survey purchase
- Unreviewed registry note: Check whether colleagues in marketing, HR, or research created surveys on SurveyMonkey.
- Unreviewed registry note: Log into surveymonkey.com and select My Account > Billing Details.
- Unreviewed registry note: Review plan renewal dates and download official tax receipts.
How can I contact SurveyMonkey customer support?
Unreviewed registry note: Submit a request through help.surveymonkey.com or email [email protected].
Independent reference — not affiliated with Momentive Global Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- SurveyMonkey Terms of Use https://www.surveymonkey.com/mp/legal/terms-of-use/
- SurveyMonkey Billing and Refund Policies https://help.surveymonkey.com/en/billing-payments/
Evidence review pending · pending · About UnknownCharges